Customer Order Specialist

2 days ago


Singapore beBeeCustomerService Full time

Customer Service Position Overview

We seek a diligent Customer Service Officer to contribute to our organization's success in Singapore. The ideal candidate will be responsible for ensuring timely and accurate customer order processing, investigating the root causes of operational incidents, and reconciling stock discrepancies.

Main Responsibilities

  • Process customer orders promptly and accurately.
  • Submit reports on time to meet established customer schedules.
  • Investigate operational incidents and service failures to identify root causes.
  • Liaise with customers to resolve issues related to orders or shipments.
  • Maintain accurate cycle count records for audit purposes.
  • Reconcile stock discrepancies to ensure inventory accuracy.
  • Manage customer warehouse management systems (WMS).
  • Ensure timely and accurate billing with supporting documentation.

Key Requirements

  • Demonstrated customer service skills and teamwork.
  • Product and system knowledge, Microsoft Office proficiency.

  • Customer Order

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