Travel Retail

Overview

Travel Retail - Demand & Supply Planning Senior Executive/Executive. Based in Singapore, Shiseido Travel Retail is Shiseido’s global duty-free business which specializes in accelerating the growth of Shiseido’s brands to travellers and includes operations in airports, downtown stores, border shops, airlines, and ferries. Our portfolio includes skincare brands SHISEIDO, Clé de Peau Beauté, IPSA, ANESSA, THE GINZA, Drunk Elephant, and ELIXIR; makeup brand NARS; and fragrance brands narciso rodriguez and ISSEY MIYAKE PARFUMS. Our corporate mission is BEAUTY INNOVATIONS FOR A BETTER WORLD .

MAIN PURPOSE

As a key member of the Travel Retail team in Singapore, you will be responsible for managing demand and supply planning for our prestigious skincare & makeup brands. This role is critical in ensuring that we meet both business objectives and supply chain targets while maintaining high operational standards. You will collaborate closely with various functional teams, including marketing, sales, finance, and regional supply chain management (SCM) teams. To succeed in this role, this person should be highly analytical, professional and possess excellent communication skills.

• Support Demand and Supply Planning: Assist the Senior/Manager in demand & supply planning aspects (Brands/POSM/ Launches)
• Develop detailed forecasts by SKU based on industry trend and demand pattern to meet business plan, while maximising fill rate to customers.
• Support management with risk assessments and mitigation activities.
• Contribute to the development of accurate forecasts by SKU, leveraging data analysis to identify trends and patterns that inform business planning.
• Assist to prepare materials for monthly Sales & Operations Planning (S&OP) meetings, facilitating discussions on forecasts and inventory management.
• Aid in conducting risk assessments related to supply chain operations, providing insights for mitigation strategies.
• Communicate forecast updates and inventory estimations effectively to management, ensuring transparency in planning processes.
• Work closely with logistics teams to ensure smooth operations and to enhance supply chain KPIs.
• Assist in identifying root causes of supply chain issues and recommend actionable solutions to improve performance metrics.
• Perform data extraction and analysis to support forecasting accuracy and inventory optimization.
• Support centralized planning activities and contribute to process enhancements aimed at increasing team efficiency and effectiveness.
• Participate in additional projects or tasks as assigned by the Senior Manager/ Manager to support broader business goals.
• Any other related tasks/projects as required.

• Bachelor’s degree in business, supply chain or other relevant fields.
• Minimum of 2 years of experience in demand planning, forecasting, or supply chain management roles is essential.
• Strong understanding of inventory management practices and procedures.
• Proficiency in mathematical and statistical analysis for effective forecasting.
• Team player and independent in performing tasks.
• Ability to manage multiple priorities in a dynamic environment while maintaining accuracy.
• Strong verbal and written communication & presentation skills for effective collaboration across teams.
• Advanced proficiency in Microsoft Excel; familiarity with Integrated Business Planning (IBP) and SAP is a plus.

• Seniority level: Associate
• Employment type: Full-time
• Job function: Supply Chain and Strategy/Planning
• Industries: Personal Care Product Manufacturing and Manufacturing

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