Sales Engineer

About Us: Tridentec Group is a leading provider of integrated engineering solutions for the marine, offshore, and industrial sectors. We specialize in process automation and electrical systems. We are seeking a dedicated Post-Sales Engineer to manage the technical delivery of our solutions, with a focus on the water treatment and building management industries. Job Summary: This is a post-sales technical role focused on project execution and client management. The Sales Engineer will act as the primary technical authority after a contract is secured, ensuring that the client's requirements are successfully translated into functional systems. You will manage projects involving Low Voltage (LV) Motor Control Centers (MCCs), PLC-based control systems, and complex instrumentation for Water Treatment plants and Building Management Systems (BMS). Key Responsibilities: Take ownership of projects post-sale, serving as the main technical point of contact for the client. Review customer specifications and project scope to develop a clear execution plan. Coordinate with the in-house design team, production floor (panel builders), and software engineers to ensure project deliverables are met. Provide technical guidance and oversight throughout the lifecycle of projects in Water Treatment, ACMV, and other industrial automation sectors. Manage project schedules and milestones related to technical deliverables. Supervise the Factory Acceptance Testing (FAT) and support the on-site commissioning of control systems, LV MCCs, and related ICA (Instrumentation, Control, and Automation) packages. Troubleshoot and resolve technical issues, providing excellent post-sales support to ensure customer satisfaction. Conduct technical presentations and product training for clients as required. Qualifications and Requirements: Degree or Diploma in Electrical, Electronics, Mechanical, or Environmental Engineering. A minimum of 3-5 years of hands-on experience in a similar role (e.g., Project Engineer, Application Engineer, Technical Support Engineer). Essential Industry Experience: Demonstrable experience in the water treatment sector (e.g., WTP, WWTP, NEWater). Strong background in BMS (Building Management Systems) and/or ACMV (Air-Conditioning and Mechanical Ventilation) control systems. Essential Technical Skills: In-depth knowledge of LV MCCs and electrical control panel building processes. Strong understanding of ICA (Instrumentation, Control, and Automation) principles. Proficiency with industrial Control Systems, including PLCs and SCADA/HMI. Excellent client-facing communication and project coordination skills. A proactive and results-oriented problem solver. Responsibilities: Manage & liaise between clients and vendors to ensure sales realization. Liaise internally with colleagues across all departments to coordinate activities in executing sales orders. Regular follow-up on quotations and sales leads. Strategize and report to the management on customer feedbacks. Build pipeline and maintain long-term relationships with prospects. Manage generating leads, addressing customer inquiries, managing orders, and providing after-sales support. Foster and nurture robust connections with both existing and potential clientele by promptly responding to queries and concerns. Provide accurate sales proposals and quotations, delivering to the clients in a timely manner. Manage record-keeping, document preparation, and schedule coordination. Requirements: Diploma, Bachelor's degree or equivalent experience. Knowledgeable with Electrical Engineering in handling electrical installations. Knowledge in electrical industry and the relevant code of practice and regulations. Proficient with Microsoft Office Suite, AutoCAD and project planning related software are required to prepare for proposal, reports and logs. #J-18808-Ljbffr