
Senior Manager, Core Insurance Systems
3 days ago
Key Responsibilities
- System support : Provide technical and functional support for core insurance and accounting systems, including vendor management
- Project management : Lead and manage projects involving system upgrades, integrations, and process improvements
- Stakeholder collaboration : Partner with cross-functional teams to gather requirements and deliver effective solutions
- Compliance : Ensure systems and processes comply with regulatory and internal standards
- Process automation & innovation : Leverage generative AI, RPA and emerging technologies to enhance workflows and automate processes. Participate in other assigned projects aligned with our digital strategy.
Requirements
- Bachelor's degree in Information Technology, Computer Science, or a related field
- Certification in project management (e.g., Project Management Professional) is a plus
- Minimum 5 years of experience supporting general insurance core systems, with strong knowledge of general insurance operations. Experience with FirstGen is an advantage.
- Experience supporting accounting systems; familiarity with SunSystems is preferred.
- Hands-on experience with Oracle Database and Microsoft SQL for scripting and troubleshooting
- Proven experience in project and vendor management, with proficiency in methodologies such as Agile and Waterfall. Experience with MS Project is a plus.
- Experience implementing solutions using generative AI, RPA and emerging technologies to enhance workflows and automate processes is an advantage
- Experience with Microsoft 365 applications, including Power BI, Power Platform, MS Visio, and Copilot
- Data management experience is an added advantage
- Strong communication skills; people management experience is preferred
- Excellent analytical and problem-solving abilities
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