Current jobs related to Executive, Contact Centre - Singapore - Singlife

  • Executive, Contact Centre

    1 week ago

    Singapore National University Health System Full time

    **Executive, Contact Centre** **Responsibilities** - Supports the Institution Lead to oversee and manage the operations by: - Assisting in leave and roster planning and manages roster of staff for daily operations - Preparing documents for annual budgeting cycle and monitor budget utilization - Sharing and broadcasting updates to the team - Manage and...

  • Executive, Contact Centre

    7 days ago

    Singapore Singapore Life Ltd. Full time

    Singapore, Singapore, Singapore (4 Shenton Way, SGX Center 2) - Department - CS Contact Centre Team - Job posted on - Aug 11, 2025 - Employee Type - Permanent - Full Time - Experience range (Years) - 0 - 3 years Singlife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative,...

  • Contact Centre Executive

    2 weeks ago

    Singapore 5 STONES HRM PTE. LTD. Full time

    You will be required to: - Attend to enquiries on various fronts, effectively maintaining our Contact Centre's high level of accessibility - Empathize with customers, and offer clear and relevant advice - Provide policy recommendations and refer customers to client advisers for more comprehensive explanations - Perform post-case administration for future...

  • Executive, Contact Centre

    1 week ago

    Singapore Darwinbox Full time

    Singapore, Singapore, Singapore (4 Shenton Way, SGX Center 2)DepartmentContact Centre Team BJob posted onNov 13, 2025Employment typePermanent - Full TimeSinglife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services,...

  • Contact Centre Executive

    4 days ago

    Central Singapore Emprego SG Full time

    **Location** - Singapore, Central Singapore**Job Type** - Permanent**Salary** - $3,300 - $3,800 Per Month**Date Posted** - 1 hour agoAdditional Details **Job ID** - 102672**Job Views** - 1Roles & Responsibilities **Responsibilities** - Update complete and accurate informationon customer interaction in the Customer Relationship Management (CRM) system -...

  • Executive Manager

    1 week ago

    Singapore NEA National Environment Agency Full time

    [What the role is] The Service Experience Department (SED) oversees the operations of the NEA Contact Centre, drives the design and development of digital services as well as develops deep understanding of customer behaviours and requirements through analysis of customer data and service information. [What you will be working on] You will lead the NEA’s...

  • Executive, Contact Centre

    7 days ago

    Singapore National University Health System Full time

    You will assist the Manager in managing all aspects of the centre’s daily functions, coordinating and planning of daily activities, and utilization of resources to ensure cost efficiency and effective management of the centre. **Responsibilities include** - Oversee the daily operations of the campaign under your charge and ensure consistent delivery of...

  • Contact Centre Lead

    2 weeks ago

    Singapore ZENTACT SYSTEMS PTE. LTD. Full time

    **Role: Contact Centre Lead** **Location: Singapore** **Client: IT Services (Govt Project)** **Duration: Permanent **Responsibilities**: - Support the day-to-day Contact Centre operations for GovTech Operation Centre - **Oversee and monitor performance of customer service officers to ensure service levels are met**: - Handle complaints/ feedback and...

  • Contact Centre Manager

    4 days ago

    Singapore Crawfort Pte Ltd Full time

    You will be responsible for the following: Responsible to recruit, train, coach and lead contact centre representatives to ensure high satisfactory of customer service level at all time. Implement manpower planning in line with call volume and calling capacity. Schedule and roster contact centre team considering call arrival pattern and shrinkage. Resolving...

  • Contact Centre Manager

    2 weeks ago

    Singapore Singapore Airlines Full time

    Responsibilities include: 1. Vendor Contracting Management & Reporting - Support and participate in contract negotiations for new or existing contact center vendors. - Understand and use various contracting models (eg FTE/UTP) to develop reward/penalty system to hold vendors accountable for meeting high performance standards and driving necessary remediation...

Executive, Contact Centre

3 weeks ago

Singapore Singlife Full time

Join to apply for the Executive, Contact Centre role at Singlife Singlife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology‐enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives. In addition to a comprehensive suite of insurance plans, employee benefits, partnerships with financial adviser channels and bancassurance, Singlife offers investment and advisory solutions through its GROW with Singlife platform. It also offers the Singlife