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Product Owner AIOps

2 weeks ago

Singapore Lenovo Full time

Why Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). Description and Requirements Summary-We are seeking an experienced and visionary Product Owner to lead the development of AIOps capabilities for our next-generation hybrid cloud platform. The ideal candidate will have a strong background in observability, intelligent automation, and large-scale cloud operations. Responsibilities Own the product roadmap and delivery strategy for the AIOps domain, focusing on building intelligent and automated operations for complex cloud environments. Define and prioritize features across six core AIOps product modules: Monitoring & Alerting – unified observability through metrics, logs, and traces. ITSM – integration and orchestration of incident, change, and problem management workflows. CMDB – automated discovery and dynamic topology mapping of infrastructure and services. Operations Copilot – AI-powered agents to assist with diagnostics, RCA, and recommendations. Automation Platform – closed-loop automation for remediation and routine tasks. Smart Dashboard – real-time visual intelligence for operations center and executive reporting. Collaborate with engineering, design, DevOps, and architecture teams to ensure successful implementation. Translate customer pain points and operational needs into actionable user stories and functional requirements. Drive cross-team alignment and facilitate agile delivery processes (backlog grooming, sprint planning, etc.). Engage with customers and internal stakeholders to validate product value and prioritize enhancements. Monitor competitive AIOps solutions and emerging technologies to ensure long-term differentiation. Qualifications & Experience 5+ years of experience as a Product Owner or Technical Product Manager in AIOps, observability, or enterprise cloud operations. Familiarity with tools and frameworks such as Prometheus, Grafana, OpenTelemetry, ServiceNow, or Runbook Automation platforms. Hands-on experience with automation frameworks (e.g., Ansible, Terraform, Rundeck) and AI Agent technologies (e.g., LangChain, Agent Frameworks, or custom LLM-based operational agents). Solid understanding of SRE/DevOps principles and ITIL processes. Proficiency with product management and collaboration tools such as Figma, Jira, Confluence, Notion, or similar platforms. Ability to define and evaluate intelligent workflows for diagnostics, remediation, and infrastructure optimization. Strong analytical and communication skills; able to translate technical complexity into business value. Experience working in fast-paced, global, and cross-functional environments. #J-18808-Ljbffr