Director, Corporate Transformation

We are seeking a dynamic and experienced Director, Corporate Transformation, to lead strategic transformation initiatives across our business. This role requires a seasoned, hands‑on professional with deep subject matter expertise across core insurance business functions, including distribution, operations, underwriting, claims, and customer experience. The ideal candidate will be a trusted advisor and change agent, capable of driving innovation, process re‑engineering and cultural transformation, in a complex fast evolving environment. This role reports to the Chief Transformation Officer and is responsible for advancing the change and transformation agenda across the organisation. Position Responsibilities Strategic Leadership Partner with senior leaders to define and translate enterprise strategy into actionable roadmaps and initiatives. Lead cross-functional programs that drive measurable business outcomes, including operational efficiency, customer-centricity, and innovation. Provide subject matter expertise, including industry best practices and thought leadership to drive transformation initiatives across the business Working with PICs in researching key trends (markets, products, business, and technology) and conducting ongoing market & business analysis to support decision-making & identify new growth & transformational initiatives to further drive customer & operational success. Process Re-engineering & Innovation Identify and implement opportunities for process optimization and automation across functions and business. Design and implement scalable solutions using lean, agile, and design thinking methodologies, aimed at improving distributor, customer and employee experiences. Change Management Champion a change mindset across the organisation, fostering agility, innovation and culture of continuous improvements. Develop and execute change management strategies to ensure adoption and sustainability of transformation initiatives. Performance & Value Delivery Establish KPIs and success metrics to track progress and impact. Ensure timely delivery of transformation programs with clear ROI and stakeholder alignment. Stakeholder Engagement Build strong relationships with internal and external stakeholders to foster collaboration and buy‑in. Act as a trusted advisor to business leaders, providing insights and recommendations. Accountabilities (Individual/Shared) Strategic Alignment of Projects: Ensure project objectives align with strategic priorities and portfolio goals, including validating scope and expected outcomes during intake and planning phases. Risk and Issue Management: Escalate risks and issues that may impact delivery or strategic outcomes. They collaborate on mitigation strategies and contingency planning. Stakeholder Engagement and Communication: Ensure consistent messaging and updates across stakeholder groups. Influence communication plans and engagement strategies to maintain alignment and support. Required Qualifications Deep understanding of insurance business models, distribution, operations, and regulatory environments. Experience across multiple functions such as underwriting, claims, distribution, and customer service. Proven track record in leading large-scale transformation programs, with hands‑on experience managing complex programs. Strong background in process re‑engineering, digital enablement, and operational improvement, with view on emerging trends in insurance. Strong problem‑solving skills with the ability to translate strategy into execution. Data‑driven decision‑making and performance measurement. Exceptional communication and influencing skills. Ability to lead through ambiguity and drive cultural change. Expertise in managing complex, multi‑stakeholder programs. Proficiency in project management tools and methodologies (Agile, Lean Six Sigma, etc.). Preferred Qualifications Bachelor’s or Master’s degree in business, Strategy, Engineering, or related field (MBA preferred). 10+ years of hands‑on experience in transformation, strategy, or consulting roles within insurance or financial services. Experience working in regional or global environments with diverse teams. Stakeholder management: effectively collaborate & work alongside senior members of the organization within both local and regional capacities to drive the successful execution of transformation initiatives. Communication: excellent speaking and writing skills are required to convey key messages in a succinct manner. PowerPoint, Word and Excel: Advanced skills on PowerPoint with the ability to tell a story and sell a message. Can analyze large quantities of data, generate charts in Excel. Ability to translate what the data is saying into applicable and useful information. Knowledge of enterprise PMO, PMO governance Project management: experience executing projects by developing deliverables timelines and effectively managing stakeholders. PMP, Management of Portfolios (MoP) and/or Agile qualifications are preferred but not a must have. マニュライフとジョン・ハンコックについて マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 マヌライフは機会均等を是とする雇用主です マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別（妊娠および妊娠関連の状態を含む）、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。 雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマヌライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、 までご連絡をお願いします。 Working Arrangement ハイブリッド勤務 #J-18808-Ljbffr