Support Analyst

7 days ago

Singapore Menlo Ventures Full time

The Company You'll Join
Carta connects founders, investors, and limited partners through world-class software, purpose-built for everyone in venture capital, private equity and private credit.
Carta's fund administration platform supports nearly 7,000 funds and SPVs, representing $150B in assets under administration in venture capital and private equity. Trusted by more than 40,000 companies, Carta also helps private businesses in over 160 countries manage their cap tables, valuations, taxes, equity programs, compensation, and more.
Together, Carta is creating the end-to-end ERP platform for private markets. Traditional ERP solutions don't work for Private Funds. Private capital markets need a comprehensive software solution to replace outdated spreadsheets and fragmented service providers. Carta's software for the Office of the Fund CFO does just that - it's a new category of software to make private markets look more like public markets - a connected ERP for private capital.
For more information about our offices and culture, check out our Carta careers page.
The Team You'll Work With
Our team's mission is to provide excellent customer service by leveraging our knowledge of equity and Carta to reduce customer effort and empower clients to efficiently manage their ownership.
As a Support Analyst, you will have the opportunity to support our product lines including: Cap Table Management and Carta Total Compensation.
The Problems You'll Solve
As one of the first few hires on the APAC Customer Support team, you will have a unique opportunity to make a significant impact on our business in the region. Serving as our customers' primary point of domain. Report any contact from unapproved domains to
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