Customer Service Analyst
14 hours ago
The key responsibility of Customer Service Analyst (CSA) is to be the first point of contact for all walk-in customers at the Service Centre. The CSA is expected to provide high service standards to customers who visit the Service Centre.Responsibilities: Provide consistent and positive customer experience to all walk-in customers. To ensure accuracy and compliance for all customers' requests. Educating customers on the features and benefits of our digital tools. Handle and manage appeals, feedback and first level escalations. Constantly identify process improvements with the objective to improve overall customer experience. Requirements: At least a diploma or degree of any field Minimum 2 years of experience in customer service, preferably in the insurance industry Have a passion to deliver customer-centric service Good communication skills, strong attention to detail and problem-solving skills Resilient and able to work effectively under pressure A team player with high level of commitment and flexibility
-
Customer Service Officer
7 days ago
Singapore Customer Service Officer (Luxurious Beauty Spa) Full time**- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...
-
Customer Service Analyst
5 days ago
Singapore Citi Full timeThe Customer Service Analyst is an entry-level position responsible for assisting in customer related activities and providing resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Serve as single point of...
-
Customer Service Analyst
7 days ago
Singapore AIA Full timeAt AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. - It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030._ - And to get there, we need...
-
Customer Service Analyst
2 weeks ago
Singapore AIA Full time $40,000 - $80,000 per yearAt AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.And to get there, we need ambitious...
-
Customer Service Analyst
1 week ago
Singapore Citi Full timeThe Customer Service Analyst is an entry-level position responsible for assisting in customer related activities and providing resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Serve as single point of...
-
Customer Service Concierge Analyst
7 days ago
Singapore MSD Full time**Customer Service Concierge Analyst** - Opportunity to **be a part of a **Global End User Services (GEUS)** support function **in Singapore!**: - ** Based in Singapore**, the regional hub for Asia Pacific (AP) and top-ranked biopharmaceutical company on The Straits Times and Statista’s list of Best Employers in Singapore for two consecutive years (2020,...
-
Customer Operations Maestro — Scale
5 days ago
Singapore Momos Customer Engagement Full timeA customer experience management company in Singapore is seeking a Customer Operations Associate to enhance service quality. You will manage the operations of the team, ensuring efficient resolution of customer inquiries while collaborating with leadership for process improvements. Candidates should have 3 to 5 years of experience in customer operations and...
-
Analyst/Senior Analyst/Lead Analyst
2 weeks ago
Singapore Public Service Division Full timeWhat the role is: Analyst/Senior Analyst/Lead Analyst (Benefits), HR Policy What you will be working on: PSD's HR Policy cluster is the Public Sector Centre of Excellence for several areas relating to people policy, including talent attraction, compensation, performance management, and benefits. We ensure that our Public Sector can continue to attract,...
-
Customer Service Analyst
1 week ago
Singapore Citi Full timeThe Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Serve as single point of contact for...
-
Customer Service Sr Analyst
1 week ago
Singapore Citi Full timeThe Customer Service Senior Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Manage a portfolio of high-profile...