Vigilance Officer

Roles & Responsibilities

Job Description: Vigilance Officer

Position Overview

The Vigilance Officer is responsible for ensuring strict compliance with Standard Operating Procedures (SOPs), ethical practices, and regulatory requirements across all academy branches. This position plays a key role in upholding integrity by conducting inspections, audits, investigations, and collaborating with relevant departments to address irregularities and promote a culture of preventive vigilance.

Key Responsibilities

• Conduct routine, random, and surprise inspections at all academy branches to verify compliance with SOPs and operational guidelines.
• Audit trainer and student attendance records, lesson delivery effectiveness, and the integrity of assessments and examinations.
• Inspect and ensure infrastructure safety compliance, including the use of personal protective equipment (PPE), safety signage, and readiness for emergencies.
• Investigate complaints or reports of misconduct, policy violations, or irregularities; prepare detailed investigation reports with clear findings and recommendations for management actions.
• Verify the accuracy and authenticity of critical documentation such as trainer certifications, class materials, and financial records related to academy operations.
• Promote a culture of preventive vigilance and ethical behavior through regular engagement sessions, training, and communication with staff.
• Collaborate closely with HR, Administration, Academics, Safety, and IT departments to identify, monitor, and rectify operational or compliance irregularities.
• Prepare and submit weekly and monthly compliance and vigilance reports for management review.
• Assist in internal audits and support government or external inspections, including audits by SkillsFuture Singapore (SSG), EduTrust, ISO, or other regulatory bodies.
• Maintain confidentiality, act impartially, and adhere to the highest ethical standards in the execution of all vigilance duties.

Qualifications and Requirements

Educational Background:

• Bachelor's degree in Business Administration, Law, Education Management, Public Administration, or a related field is required.
• Professional qualifications or certifications in compliance, internal audit, risk management, or vigilance are a strong advantage.

Experience:

• Minimum 3 to 5 years of experience in vigilance, compliance, internal audit, investigations, or quality assurance roles, preferably within the education or service sectors.
• Familiarity with regulatory frameworks and statutory requirements for educational institutions (e.g., SSG, EduTrust standards) is desirable.

Technical and Analytical Skills:

• Strong knowledge of compliance monitoring, procedures audits, documentation reviews, and report writing.
• Competency in conducting investigations and interpreting data to detect anomalies and patterns of non-compliance.
• Proficiency in MS Office, data management software, and any educational management systems used by the academy.

Core Competencies:

• High integrity, professionalism, and the ability to handle sensitive and confidential information with discretion.
• Excellent communication and interpersonal skills for effective coordination with multiple departments and external authorities.
• Detail-oriented with strong organizational skills and an ability to meet deadlines under pressure.
• Ability to work independently as well as collaboratively in multidisciplinary teams.

Preferred Attributes:

• Training or experience in ethical compliance, anti-fraud measures, or preventive vigilance in the education sector is an advantage.
• Familiarity with health and safety compliance standards and emergency preparedness protocols within educational settings.

Tell employers what skills you have
Report Writing
Microsoft Excel
Analytical Skills
Ability To Work Independently
Quality Assurance
Interpersonal Skills
Data Management
ISO
Investigation
Emergency Preparedness
Public Administration
Interpreting
Audits
Vigilance
Regulatory Requirements
Audit

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