Healthcare Team Assistant

6 hours ago

Singapore beBeeWardAdministrator Full time

Ward Administrator Role

We are seeking a proactive and organized professional to support our healthcare team and ensure smooth operations.

  • Primary Point of Contact:
  • Act as the primary point of contact for non-medical inquiries from residents' families and other stakeholders, providing timely responses and resolution to their queries.
  • Coordinate appointments, including medical visits, home leave, and other activities, ensuring seamless communication with residents and their families.
  • Assist in billing for services rendered to residents, maintaining accurate records and ensuring timely payments.
  • Manage schedules, communicate with internal and external stakeholders, and coordinate logistics for medication collection, transport, and supply needs.
  • Support nursing functions by coordinating residents' transportation for medical appointments and managing meal requests, ensuring efficient service delivery.
  • Handle cancellations, raise purchase requests for household supplies and services, and maintain a record of all transactions.
  • Maintain and update spreadsheets and databases using Microsoft Excel, ensuring accuracy and efficiency in data management.
  • Prepare reports, summaries, and schedules as needed, providing valuable insights to healthcare professionals.
  • Manage incoming calls, emails, and correspondence, ensuring prompt response to resident queries and concerns.
  • Ensure compliance with healthcare regulations and privacy policies, safeguarding sensitive information and maintaining confidentiality at all times.
  • Support inventory management and supply ordering, ensuring efficient stock levels and minimizing waste.

Required Qualifications:

  • Proven experience as an administrative assistant or similar role within healthcare, demonstrating expertise in patient care and administrative tasks.
  • Proficiency in Microsoft Excel and other Microsoft Office applications, with ability to manage complex spreadsheets and databases.
  • Excellent organizational and multitasking skills, with ability to prioritize tasks and manage multiple projects simultaneously.
  • Strong communication skills, both written and verbal, with ability to interact effectively with residents, families, and healthcare professionals.
  • Ability to handle sensitive information confidentially, maintaining strict confidentiality and adhering to healthcare regulations.

Preferred Skills:

  • Experience in nursing or medical office environment, with knowledge of patient care and administrative procedures.
  • Customer service orientation and problem-solving skills, with ability to resolve issues efficiently and effectively.
  • Ability to work independently and collaboratively, with flexibility to adapt to changing priorities and deadlines.

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