Laptop Product Specialist

24 hours ago

Singapore beBeeTechnical Full time

Job Title: Laptop Product Specialist ","

Description: We are seeking a highly skilled Laptop Product Specialist to join our team. As a key member of our organization, you will be responsible for providing technical support and assistance related to computer systems, software, and hardware to both internal teams and customers.

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Responsibilities:

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  • Provide pre-sales technical consultation and respond to customer queries in a timely and professional manner. ","
  • Diagnose and troubleshoot hardware and software issues, recommending and implementing appropriate solutions. ","
  • Offer technical support and assistance related to computer systems, software, and hardware to both internal teams and customers. ","
  • Prepare and maintain technical documentation, guides, and manuals to support users and team members. ","
  • Assist in product certification processes and manage renewals to ensure compliance with relevant standards. ","
  • Support the company's warranty entitlement and claims system, ensuring smooth processing and resolution of customer cases. ","
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Requirements:

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  • ","
  • Bachelor's degree in Computer Science, Information Technology, Engineering, or an equivalent field from a recognized institution. ","
  • Relevant hands-on experience in technical support, IT systems will have added advantage. ","
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What We Offer:

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  • A competitive salary package. ","
  • Ongoing training and development opportunities. ","
  • A dynamic and supportive work environment. ","
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How to Apply:

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If you are a motivated and experienced professional looking for a new challenge, please click on the 'Apply Now' button below.

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We look forward to hearing from you

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