Assistant Loss Prevention Manager

5 days ago

Singapore KECK SENG HOTEL PTE LTD Full time

Basic Function Support the Loss Prevention Manager in overseeing hotel safety and security operations. Ensure protection of guests, patrons, employees, and hotel property. Act as Loss Prevention Manager in their absence. Key Duties & Responsibilities Operational Management Direct and coordinate activities of Security personnel in line with hotel procedures. Plan and schedule day-to-day security assignments to ensure full coverage. Serve as acting Loss Prevention Manager when required. Safety & Security Prevent property losses, injuries, or fatalities on hotel premises. Implement and monitor crime prevention measures, recommend remedial actions. Support management, associates, and guests in alignment with safety objectives. Liaise with police and relevant authorities on incidents and investigations. Compliance & Supervision Supervise and coach security staff, ensuring adherence to policies and procedures. Conduct regular reviews of security policies and recommend improvements. Oversee issuance and accountability of security-related items: 1. Occurrence Books2. Pocket diaries3. Keys and Key Registers4. Security PassesIncident & Risk Management Prepare incident reports for submission to the General Manager. Conduct regular checks on CCTV, monitors, radios, batteries, and related equipment. Take immediate follow-up action on faults or damages. Coordinate with carpark vendor on autopay system maintenance. Manage accountability of complimentary parking tickets. Administration Maintain and oversee all administrative records of the Security Department. Ensure compliance in reporting, documentation, and record-keeping. Other Duties Perform additional responsibilities assigned by Management. Qualifications & Requirements Diploma or Degree in Security Management, Criminology, or related field preferred. 3-5 years of supervisory experience in security or loss prevention, preferably in hospitality. Licensed under PLRD Complete mandatory WSQ training Hold a valid security ID card Strong knowledge of safety procedures, crisis management, and crime prevention. Effective leadership, communication, and interpersonal skills. Ability to remain calm and exercise sound judgment under pressure. Physically fit to conduct patrols and respond to incidents. Familiarity with security systems (CCTV, access control, alarm systems).

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