Assistant Loss Prevention Manager

2 weeks ago

Singapore KECK SENG HOTEL PTE LTD Full time $60,000 - $80,000 per year

Basic Function

  • Support the Loss Prevention Manager in overseeing hotel safety and security operations.
  • Ensure protection of guests, patrons, employees, and hotel property.
  • Act as Loss Prevention Manager in their absence.

Key Duties & Responsibilities

Operational Management

  • Direct and coordinate activities of Security personnel in line with hotel procedures.
  • Plan and schedule day-to-day security assignments to ensure full coverage.
  • Serve as acting Loss Prevention Manager when required.

Safety & Security

  • Prevent property losses, injuries, or fatalities on hotel premises.
  • Implement and monitor crime prevention measures, recommend remedial actions.
  • Support management, associates, and guests in alignment with safety objectives.
  • Liaise with police and relevant authorities on incidents and investigations.

Compliance & Supervision

  • Supervise and coach security staff, ensuring adherence to policies and procedures.
  • Conduct regular reviews of security policies and recommend improvements.

  • Oversee issuance and accountability of security-related items:

  • Occurrence Books

  • Pocket diaries

  • Keys and Key Registers

  • Security Passes

Incident & Risk Management

  • Prepare incident reports for submission to the General Manager.
  • Conduct regular checks on CCTV, monitors, radios, batteries, and related equipment.
  • Take immediate follow-up action on faults or damages.
  • Coordinate with carpark vendor on autopay system maintenance.
  • Manage accountability of complimentary parking tickets.

Administration

  • Maintain and oversee all administrative records of the Security Department.
  • Ensure compliance in reporting, documentation, and record-keeping.

Other Duties

  • Perform additional responsibilities assigned by Management.

Qualifications & Requirements

  • Diploma or Degree in Security Management, Criminology, or related field preferred.
  • 3–5 years of supervisory experience in security or loss prevention, preferably in hospitality.
  • Licensed under PLRD
  • Complete mandatory WSQ training
  • Hold a valid security ID card
  • Strong knowledge of safety procedures, crisis management, and crime prevention.
  • Effective leadership, communication, and interpersonal skills.
  • Ability to remain calm and exercise sound judgment under pressure.
  • Physically fit to conduct patrols and respond to incidents.
  • Familiarity with security systems (CCTV, access control, alarm systems).

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