Guest Service Agent

22 hours ago


Serangoon, Singapore IHG Hotels & Resorts Full time

Description Join to apply for the Guest Service Agent - Holiday Inn Express Singapore Serangoon role at IHG Hotels & Resorts 1 month ago Be among the first 25 applicants Responsibilities Assist the Duty Manager in the hotel's revenue growth through the company's systems, procedures, and processes. Handle guest check-out and billing efficiently, friendly, and hassle-free. Promote the Holiday Inn Express ‘one team approach’ and reliable service via daily communication with team members. Participate in programs to improve team engagement and uphold brand service behaviors. Plan and assign work, establish performance and development goals with the Duty Manager. Ensure compliance with laws and safety regulations. Check guests in and out, confirming details and payments, issuing keys, and handling inquiries and complaints. Manage cashiering, foreign exchange, and special guest needs. Maintain brand standards, handle reservations, and manage reports and room allocations. Perform food and beverage service, organize guest areas, and update local knowledge. Enroll and recognize IHG Rewards Club members. Handle finance/admin tasks like petty cash, purchasing, and billing. Follow occupational health and safety policies and support corporate responsibility initiatives. Perform other duties as assigned by management. QualificationsMinimum high school/secondary education or college degree preferred. Positive attitude, good communication skills, basic computer literacy, and English proficiency required. Hotel operations or service experience is a plus. Additional Information Seniority level: Entry level Employment type: Full-time Job function: Other Industry: Hospitality #J-18808-Ljbffr



  • Serangoon, Singapore Serangoon Gardens Country Club Full time

    Job Description: - Manage the F&B outlets, lounge and KTV - Prepare F&B outlets for operations - Greet and welcome members, families and their guests - Recommend food menu and drinks - Key orders into POS System - Assist to replenish and order supplies - Coordinate with F&B team to provide excellent services **Job Types**: Full-time, Part-time, Permanent,...


  • Serangoon, Singapore Serangoon Gardens Country Club Full time

    Meet and greet members, their guests and family - Assist the F&B Executive/Manager to manage the cafe and musical lounge. - Prepare for daily operations - Recommend food and beverages - Assist members to input orders - Liaise with the F&B team to provide excellent services **Job Types**: Full-time, Part-time, Permanent, Contract, Temporary,...


  • Serangoon, Singapore Serangoon Gardens Country Club Full time

    **Key Responsibilities**: - **Operational Support**: Assist the F&B Executive/Manager in ensuring the smooth and efficient operation of the cafe and musical lounge. This includes preparing for daily operations, such as setting up the lounge area, ensuring cleanliness, and stocking supplies. - **Guest Interaction**: Provide warm and welcoming service to...

  • Restaurant Captain

    22 hours ago


    Serangoon, Singapore SAM HEE PTE. Ltd Full time

    Description The captain also takes initial beverage and food orders, delivering cocktails, beer and other beverages to the guests at the table. In the absence of a sommelier or wine steward, your job is to recommend particular pairings for specific food items and then decant bottles and serve the wine. This requires a complete knowledge of all of the items...

  • Senior Executive

    6 days ago


    Serangoon, Singapore Paramount Global Full time

    Reporting to the Manager, Licensing, SEA & India. You will be working as part of the Licensing team in this role, you will work with agents and direct markets in Southeast Asia & India to drive consumer products licensing business for Paramount IPs like Paw Patrol, SpongeBob, Dora etc & exciting young adults IP like Garfield, Emily in Paris & The Mission...

  • Barista

    22 hours ago


    Serangoon, Singapore SANDOITCHI PRIVATE Ltd Full time

    Description Overview Location: Alexandra TechnoparkEmployment Type: Full-TimeWorking Hours: 5.5-day work weekShift Timing: 8:00 AM – 2:30 PM, Mondays to SaturdaysAt Sando, we believe great coffee starts with great people. We’re looking for a barista who loves the craft, thrives in a team environment, and enjoys building meaningful connections with...

  • Restaurant Captain

    22 hours ago


    Serangoon Garden, Singapore SAM HEE PTE. Ltd Full time

    Description The captain also takes initial beverage and food orders, delivering cocktails, beer and other beverages to the guests at the table. In the absence of a sommelier or wine steward, your job is to recommend particular pairings for specific food items and then decant bottles and serve the wine. This requires a complete knowledge of all of the items...


  • Serangoon, Singapore Serangoon Garden Country Club Full time

    Prepare for F&B outlets operations - Order and replenish inventories - Meet/Greet and service members/Guests - Provide excellent team work and communications with all stakeholders - Upsell good and Beverages - Min 5 years of relevant experience in restaurant - Customer Service and interaction with people, relevant training in F&B **Salary**: $3,000.00 -...

  • Security Officer

    6 days ago


    Serangoon, Singapore Serangoon Gardens Country Club Full time

    Meet and greet members with good customer service - Conduct access control and request for mebers to show membership card - Issue visitor's chit and swimming chits to member's guests - To ensure that the driveway and carpark are free from traffic obstruction - To safeguard club's property - To conduct patrolling - To issue security Passes to all visitors and...


  • Serangoon, Singapore Amplus Communication Pte Ltd Full time

    Responsibilities: - Responsible for pre and post-sales account management, attending to sales enquiries, generate and present quotations - Developing and executing sales strategies/product penetration plans to meet sales/business objectives in terms of revenue, margin and market share - Provide excellent customer service and ensure customer satisfaction for...