Manager - Projection Management

KEY RESPONSIBILITIES:
Film & Program/Session Management
-Manage digital content ingest, playlist creation, and scheduling using digital cinema servers and software (e.g. DCP, TMS/LMS).
-Ensure all scheduled content (films, trailers, advertisements) is correctly programmed and queued for playback.
-Coordinate content availability and monitor timely delivery and dispatch of digital film packages (KDMs, DCPs).
-Oversee the accuracy of show timing and ensure alignment with programmed schedules.
Projection Equipment Operations
-Operate and monitor digital projection systems, cinema servers, and associated AV equipment.
-Perform regular equipment checks to ensure optimal performance.
-Conduct basic preventative maintenance and coordinate advanced servicing with external technicians as needed.
-Troubleshoot and resolve technical issues related to projection, sound, and automation systems.
-Log and report any faults or system errors promptly to ensure minimal disruption.
Live, VR and AVL Event Support
-Set up and operate AV systems for live screenings, VR presentations, and special events, including satellite or hybrid formats.
-Manage signal routing, live feeds, and real-time audio/video switching for live events.
-Support the setup and operation of VR systems, headsets, sensors, and displays.
-Collaborate with lighting and audio teams to configure AVL systems for event ambiance and show cues.
-Conduct technical rehearsals and pre-event checks to ensure performance quality and system reliability.
-Liaise with internal teams and third-party clients to meet all technical event requirements.
Technical Maintenance & Safety Duties
-Assist with general upkeep and technical maintenance of the cinema and projection booths.
-Perform regular sound and picture calibration to ensure presentation quality (cinema equalization).
-Ensure the safe and secure use of all cinema projection and AV equipment.
-Remain familiar with and prepared to act on breakdown and emergency procedures.
-Keep documentation of maintenance routines, inventory (if any), and safety checks.
Team / Staff Management
-Supervise and maintain discipline among the technical/projection team.
-Address and escalate staff misconduct when necessary.
-Plan and manage duty rosters for projectionists and technical operators to ensure sufficient coverage.
-Deliver ongoing technical training and guidance to team member/s.
Leadership & Coordination
-Take on responsibilities of Technical & Maintenance Manager when applicable.
-Coordinate closely with cinema operations and event management teams to ensure seamless execution of screenings and live events.
-Act as liaison between technical staff and senior management on equipment, staffing, and operational issues.
E. Requirements:
-Diploma or degree in Film Technology, Electronics, AV Engineering, IT, or a related technical field.
-Minimum 3-5 years of experience in cinema projection operations, with at least 1-2 years in a supervisory or managerial role.
-Strong technical knowledge of projection systems and equipment.
-Experience in operating and maintaining cinema projection equipment.
-Ability to troubleshoot and resolve technical issues efficiently.
-Familiarity with digital and film projection formats.
-Leadership and staff supervision skills.
-Ability to manage schedules, rosters, and maintenance plans.
-Strong organizational and communication skills.
-Understanding of workplace discipline and emergency protocols
Soft Skills & Attributes:
-Excellent leadership and team management abilities.
-Strong problem-solving and crisis-handling skills.
-High attention to detail and presentation standards.
-Effective communication skills, both verbal and written.
-Ability to work under pressure, especially during live screenings or events.
-Organized, self-motivated, and able to manage time and responsibilities independently.
Others:
-Flexibility to work shift hours, weekends, public holidays, and late nights as per screening/event schedules.
-Must be able to lift heavy objects to handle equipment and technical setups whenever required.
-Commitment to maintaining a high standard of audience experience and technical performance.

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