Customer Experience Manager

Roles & ResponsibilitiesPosition SummaryProvides leadership that optimizes sales result with specific ownership for the customer experience on the sales floor. Drives result by developing and executing short term action plans and long-term strategies. Leads brand initiatives to create an excellent Associate and customer experience while meeting and...

**Job Summary Manage day to day operation to meet customer satisfaction, responsible for training, quality monitoring, metrics and employee development. Manage Customer Service Team across Rest of Asia (South Asia include ANZ, Vietnam, Korea & Japan). This position will be based in Singapore and report to Customer Service Director,...

Lead and manage a remote customer service team (currently 3 team members based in the Philippines). - Handle complex or escalated customer cases, including high-value orders, unhappy customers, or tricky situations that need a personal touch. - Own the returns and refunds process, including cases raised via Shopee, Lazada, or other marketplaces. - Monitor...

**About This Role** Job Summary: To lead the Customer Support & Services team in Singapore to deliver exceptional customer service experience by providing efficient and prompt resolution of customers’ queries, complaints or issues; while maintaining high level of customer satisfaction and first contact resolution. To also develop and implement initiatives...

We are seeking for a Customer Experience Manager to boost our CX initiatives, shaping the experience and overall satisfaction for our clients. Work with stakeholders, develop processes, and improve service delivery. If you're passionate about creating great experiences, join us! **Responsibilities**: **CX Initiatives** - Liaise with relevant stakeholders on...

Creating value for customers through cross selling viable alternatives and synergising company offerings more comprehensively. Developing sales strategies and promotional mechanics. Liaising with customers and overseeing fulfiments. Troubleshooting customer issues and liasing with wider management for project based development. Comfortable with...

Teads is seeking a **Customer Experience Manager** based in Singapore to be part of a team responsible for the set-up, optimization, performance and general stewardship of advertising campaigns. - Teads operates a leading, cloud-based, end-to-end technology platform that enables programmatic digital advertising across a global ecosystem of quality digital...

**About Vantage Data Centers** Vantage Data Centers is committed to being a workplace of inclusion, equality, respect and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience. Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers,...

**Overall Responsibilities: Elevate your career as a Customer Experience and Incident Management team, playing a pivotal role in ensuring not only the utmost security and incident management but also an unparalleled standard of customer service within our distinguished work compound. This dynamic position calls for an individual with a passion for enforcing...

Roles & ResponsibilitiesAre you a people person with a heart for kids and a gift for helping others feel seen, heard, and supported?At The Nuggets Academy, we don't just teach, we transform lives. We're on a mission to help every child thrive, especially those who've been left behind by traditional systems. Our team is growing fast, and we're looking for a...