
Guest Service Professional
2 weeks ago
Job Title: Guest Service Executive
About This Role
We are seeking a highly skilled and customer-focused individual to join our team as a Guest Service Executive. As a key member of our front-line staff, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.
Key Responsibilities
- Provide prompt and courteous service to all guests, responding to their needs and requests in a professional and friendly manner.
- Be familiar with all room types and rates available at the hotel, and take opportunities to upsell and promote our facilities and services.
- Take ownership of problems and guest complaints, resolving them promptly and efficiently according to established procedures.
- Ensure guest room security and safety, adhering to emergency and fire procedures, and promoting the use of secure storage facilities.
- Provide accurate information to guests about hotel facilities, functions, and local attractions, maintaining a high level of knowledge and awareness of what's happening in the area.
Requirements
- A minimum of a GCE 'O' Level qualification.
- The ability to work rotating shifts, including evenings, weekends, and public holidays.
- A positive attitude and outgoing personality, with excellent public relations skills.
- Previous experience in hospitality and knowledge of operational systems, such as Opera, would be advantageous.
-
Guest Services Professional
2 weeks ago
Singapore beBeeCustomerService Full time $2,500 - $3,000Senior Guest Service ExecutiveWe are seeking a highly skilled and professional Senior Guest Service Executive to provide exceptional customer service to all hotel guests. This role is ideal for those who are passionate about delivering excellent service and ensuring seamless communication with hotel staff and management.The successful candidate will be...
-
Guest Services Professional
2 weeks ago
Singapore beBeeCustomerService Full time $3,000 - $4,500Hotel Guest Services ProfessionalThe role of a hotel guest services professional involves providing exceptional customer service to patrons by registering and assigning rooms, issuing room keys, transmitting and receiving messages, maintaining records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to...
-
Guest Services Professional
2 weeks ago
Singapore beBeeFriendly Full time $2,500 - $4,500Job Title: Guest Services ProfessionalJob Description:We are seeking a highly skilled and professional Guest Services representative to join our team. The ideal candidate will be responsible for delivering exceptional service to our guests, ensuring a warm and welcoming experience from arrival to departure.Responsibilities include:Greeting and welcoming...
-
Guest Services Professional
1 week ago
Singapore beBeeCustomerExperience Full time $2,500 - $4,500Job Title:Customer Experience AmbassadorJob Summary:The Customer Experience Ambassador is responsible for ensuring an exceptional guest experience by addressing the needs of all guests and providing efficient and courteous service in accordance with hotel requirements.Responsibilities:Treats all guests with respect and handles room reservations or walk-in...
-
Guest Service Professional
1 week ago
Singapore beBeeService Full time $2,500 - $4,500Job Description:\Collaborate closely with the Assistant Manager to ensure timely and courteous services are provided to all hotel guests.\Responsively address guest complaints, requests, and enquiries in a professional and tactful manner.\Understand guests' preferences to provide tailored services that meet their needs.\Stay informed about hotel facilities,...
-
Guest Service Professional
2 weeks ago
Singapore beBeeGuestService Full time $3,000 - $4,500We are seeking a Guest Service professional to join our team. Our hotel features 792 luxurious guestrooms and suites, with a focus on guest care and exceptional service. Key responsibilities include: Greet guests upon arrival and assist with check-in. Handle check-out, process payments, and address billing inquiries. Create a positive working...
-
Guest Service Professional
1 week ago
Singapore beBeeCustomerService Full time $4,000 - $6,000Guest Services ExecutiveWe are seeking a dedicated and customer-focused professional to join our team in this key role.Job OverviewThe successful candidate will be the first point of contact for our guests, playing a crucial role in ensuring their stay is enjoyable and memorable.This position requires excellent communication skills, a customer-centric...
-
Guest Service Professional
6 days ago
Singapore beBeeHospitality Full time $2,000 - $2,500As a front line staff member, you will be responsible for providing exceptional guest service. Your role will include greeting and farewelling guests, handling room checks, reservations, and public area checks.Main Responsibilities:Deliver friendly, accurate, and efficient check-in and check-out servicesExecute room checks, reservation, and public area...
-
Guest Services Professional
5 days ago
Singapore beBeeService Full timeJob Overview We are seeking a highly skilled and motivated individual to join our team as a Senior Guest Service Executive. As a member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable. Key Responsibilities: Collaborate closely with the Assistant...
-
Guest Services Professional
1 week ago
Singapore beBeeHospitality Full time $3,000 - $4,500Guest Services Professional\We are seeking an exceptional Guest Services Professional to provide top-notch service to shoppers and guests at our upscale shopping destination. This role involves engaging with customers, handling inquiries, performing marketing promotions, and supporting high-end clientele.\\Deliver a world-class shopping experience to...