Director - Digital Solutions & Services

Overview
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Director - Digital Solutions & Services
role at
Nanyang Polytechnic .
As The Director Of Digital Solutions & Services (DSS), You Will Lead NYP’s Digital Transformation Through The Strategic Oversight Of Two Key Pillars
Information Systems
ICT, Cloud Infrastructure & Cybersecurity
What you will be working on
Information Systems (IS)
Provide strategic leadership for the development, enhancement, and maintenance of NYP’s information systems, ensuring alignment with institutional needs and GovTech’s Digital Service Standards.
Lead the team in the planning, resource management, and execution of system development and support activities, ensuring smooth operations and high user satisfaction.
Lead in stakeholder engagements and team to develop the next generation digital solutions (e.g. student information management system) adoption AI solutions and cloud-native technologies.
Support user empowerment through low-code/no-code tools like Power Apps and Power Automate to enable operational efficiency and productivity.
Contribute to institutional IT planning (e.g., NYP IT Master Plan), including policy and strategy co-development with academic and administrative leaders.
ICT, Cloud Infrastructure & Cybersecurity
IT & AI Infrastructure & Data Management: Oversee the planning, deployment, and modernization of IT infrastructure and AI platforms, ensuring scalable, secure, and high-performance environments that support NYP’s academic and operational needs. This includes supporting on-premises AI workloads, data lifecycle governance, and facilitating data-driven initiatives across the institution.
Network & Internet Infrastructure: Ensure robust, secure, and high-availability campus-wide network connectivity (wired and wireless), including internet and intranet services. Lead efforts to upgrade and maintain network architecture in alignment with evolving security standards and performance demands.
IT Services & Project Management Office: Lead the provision of end-user computing services, service desk support, and device lifecycle management. Oversee the central coordination of IT projects through the PMO, ensuring alignment with NYP’s strategic priorities, on-time delivery, resource efficiency, and stakeholder satisfaction.
Cybersecurity & ICT Governance: Provide strategic oversight of cybersecurity initiatives, including risk management, policy compliance (e.g. IM8), audit readiness, and security operations. Drive ICT governance efforts to ensure safe adoption of SaaS/COTS, uphold data protection standards, and align with Whole-of-Government (WOG) directives and GovTech’s security frameworks.
What we are looking for
At least 15 years of relevant experience in IT with strong track record in systems development, infrastructure, digital transformation, or cybersecurity.
At least 5 years in a senior leadership role, with demonstrated ability to lead multidisciplinary teams and influence cross-functional stakeholders.
Proficient in modern application architectures, cloud platforms (Azure/AWS), cybersecurity frameworks, risk management, and ICT compliance (e.g., IM8, Zero Trust).
Strong strategic planning, project management, stakeholder engagement, and team leadership skills; able to drive organisational change.
Excellent communication, analytical, and problem-solving abilities; adaptable, proactive, and collaborative mindset.
Details
Seniority level: Director
Employment type: Full-time
Job function: Consulting, Information Technology, and Sales
Industries: Higher Education
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