F&b outlet operational executive

10 hours ago


Singapore King Grouper Fish Soup Pte Ltd Full time

About the role Job Summary: An F&B Operational Executive ensures seamless day-to-day operations of food and beverage outlets, focusing on efficiency, quality, and customer satisfaction. Key Responsibilities: Operations: 1. Oversee daily operations of F&B outlets, including restaurants 2. Ensure compliance with quality, safety, and hygiene standards. 3. Manage inventory, ordering, and cost control. 4. Coordinate with centralkitchen staff to ensure timely food preparation. Customer Service: 1. Monitor customer feedback and implement improvements. 2. Ensure exceptional customer experiences through attentive service. 3. Resolve customer complaints promptly. Staff Management: 1. Supervise F&B staff, including outlet supervisors , servers 2. Conduct performance evaluations and provide constructive feedback. 3. Manage staff scheduling, attendance, and labor costs. Quality Control: 1. Conduct regular quality checks on food, beverages, and service. 2. Implement quality improvement initiatives. 3. Monitor menu consistency and presentation. Financial Management: 1. Monitor outlet sales, revenue, and profitability. 2. Control labor and operational costs. 3. Implement cost-saving initiatives. Administrative Tasks: 1. Maintain accurate records of sales, inventory, and customer feedback. 2. Prepare reports on outlet performance. 3. Coordinate with other departments (e.g., marketing, events). Safety and Security: 1. Ensure compliance with health and safety regulations. 2. Manage emergency situations (e.g., accidents, customer complaints). 3. Maintain outlet security protocols. Skills and Qualifications: 1. Hospitality or food and beverage management degree/diploma. 2. 3-5 years of experience in F&B operations, working process or management. 3. Excellent communication, leadership, and problem-solving skills. 4. Knowledge of food safety, hygiene, and customer service standards. 5. Proficient in POS systems, inventory management software, and Micros #J-18808-Ljbffr



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