Event Technician

Overview Event Technician role at EOS IT Solutions. Global Talent Acquisition | Technical Recruiter, APAC. WHO WE ARE EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. POSITION OVERVIEW Elevate the production value of customers’ internal and external events with expert AV and event management skills. Be the technical maestro, ensuring seamless execution from setup to post-production. What you’ll do Provide best-in-class customer services to customers internal and external stakeholders. Ensure stakeholder management is handled in a professional manner. Flag high-priority events early to the Senior Event Technician, Event Tech Team Lead, and the customer. Support internal and external events in customer offices, including video wall content, video and audio signal routing and mixing, recording and live streaming via customer LIVE GO function. Perform daily technical checks and day-to-day troubleshooting for AV equipment at customer locations. Work on high-profile events including video and audio mixing, camera operation, camera framing, lighting, floor management, and general AV event systems. Work independently in a fast-paced environment involving live events, IPTV, video conferencing platforms (e.g., Zoom, Webex, MS Teams), training room management, and general AV infrastructure support. Meet with stakeholders to discuss audio and video requirements and provide proper technical advice. Troubleshoot audio, video, switching and control systems problems to the best of your ability. Handle technical, event and incident management escalations in a timely manner. Set up and test videoconference connections with remote locations. Manage audio setup to ensure proper sound level for audiences on-site and at remote locations. Prepare/upload presentation material (PowerPoint, PDF, video clips) on customer PCs for AV events, conferences or meetings. Deliver post-event recording edits as agreed between parties. Document event/operational workflows and SOPs when required. What you need to succeed Education and Experience Bachelor's degree in Audio Engineering, Media Production, Electrical Engineering, or related field preferred (not mandatory for highly experienced candidates). Minimum 2–3 years of experience as a live event technician, with proficient AV system operation and troubleshooting in high-pressure environments. Experience with sophisticated AV event systems and corporate AV needs is crucial. Technical Skills Proven expertise in operating professional audio, video, and lighting systems. Strong understanding of AV signal routing, mixing, control systems, and video conferencing rooms. Experience in live camera operation, vision mixing, lighting techniques, and floor management during live events. Proficiency in video conferencing platforms like Zoom, Webex, MS Teams, etc. Working knowledge of safety protocols for AV equipment and electrical systems. Troubleshooting of AV event systems and applications. Experience as a live event technician working with AV teams across APAC. Software Proficiency Knowledge of AV control software and configuration tools. Experience with video editing software for light post-production tasks. Ability to manage AV-related ticketing systems efficiently. Personal Qualities Excellent communication and interpersonal skills to collaborate with diverse stakeholders. Strong problem-solving abilities and a proactive approach to technical issues. Ability to work independently and as part of a team in dynamic environments. Detail-oriented, organized, and able to manage multiple tasks and deadlines. Professional demeanor and ability to maintain composure under pressure. Passion for learning and staying updated with the latest AV technologies and industry trends. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of gender, age, race, religion, disability, marital or civil partnership status, or other non-merit factors. Other information Seniority level: Mid-Senior level Employment type: Full-time Job function: Design, Art/Creative, Information Technology Industries: IT Services and IT Consulting Referrals increase your chances of interviewing at EOS IT Solutions by 2x Sign in to set job alerts for “Audio Visual Technician” roles. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr