TikTok LIVE

7 days ago

Singapore TikTok Full time

Overview
The Livestream Team is focused on creating real-time interactive experiences. The LIVE Traffic & Ecosystem team seeks a Content Quality Assurance Specialist for the Indonesia market to help create a better space for content creators and users by reviewing TikTok Live content and enforcing policy decisions related to content. You will handle sensitive, complex user-facing issues to protect the platform and keep users safe, and collaborate with colleagues at all levels to meet business goals.
Responsibilities
Monitor international LIVE content quality to ensure first-class moderated content and quality assurance.
Perform thorough data analysis, summarize findings, feedback problems, handle escalation, and prepare quality inspection reports.
Collaborate with other departments to respond quickly to operation needs.
Participate in developing quality inspection standards and continuously optimise processes and the system platform.
Qualifications
Minimum Qualifications: Bachelor’s degree or higher with relevant experience in content moderation / trust & safety / content quality assurance.
Proficiency in Bahasa Indonesia is required for reviewing content and liaising with Bahasa Indonesia-speaking customers.
Highly sensitive to social news.
Preferred Qualifications
Familiar with office software (Excel, Word, etc.). Data processing and analysis capabilities are preferred.
Good communication skills, ability to abstract problems and proactively find solutions.
Experience working in social media / technology / BPO organizations preferred.
About TikTok
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Jakarta, alongside other major cities worldwide.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. We aim to celebrate diverse voices and create an environment that reflects the communities we reach.
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