Outlet supervisor/ assistant manager

5 days ago


Singapore FIELDNOTES PTE. LTD. Full time

Be part of a fast growing local cake boutique in Singapore, find us on fieldnotes.com.sg or instagram.com/fieldnotessg. Job Scope: Represent the Fieldnotes outlet in all day to day operational needs, providing excellent customer service and customer care. Ensure a neat and nice display of cakes and store cleanliness. Planning and prediction of stocks and sales, and managing wastage and ordering from Central Kitchen. An outspoken individual open to assisting customers with their queries, and any needs. A great multi-tasker, someone who is proficient in cashiering, barista, serving, handling administrative matters including handling customer enquiries via email, telephone, IGDM, and ensuring smooth and seamless pre and post-sales customer service. Ensure the smooth operation and efficient manning scheduling of the outlet. Ensuring and maintaining customer satisfaction and excellent customer service, especially service recovery. Requirements: Able to work on Public Holidays and Weekends 5.5 days work week Customer-oriented individual who is able to provide excellent customer service High standards for quality and cleanliness of outlet Able to multi-task and perform in a fast pace environment Looking to grow a career with us long term Staff Benefits: Meal Allowance Medical Coverage Lifestyle Coverage Birthday Cake and Birthday Leave Marriage Gift Newborn Gift Annual Performance Bonus Yearly Increment #J-18808-Ljbffr


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