Outlet Manager
1 week ago
KENZEN ORCHARD PTE. LTD. is seeking a highly motivated and experienced Outlet Supervisor to join our team.
Key Responsibilities:
- Oversee daily operations for efficient performance
- Assist in training new employees and continuous training of existing staff
- Provide exceptional customer service and lead staff to do the same
- Respond to customer complaints and resolve them effectively
- Plan and assign daily workloads to team members
- Plan team members' work schedules and compile timesheets
- Report on sales results and productivity to management
- Handle food and beverage preparation, ensuring quality and standards
- Develop marketing strategies to improve sales and profitability
- Monitor and ensure the quality of food, guest services, hygiene, cleanliness, and tidiness
- Analyze and resolve problems in a timely and accurate manner
- Oversee purchasing and stay within budget
- Assist in staff performance reviews
Requirements:
- Previous supervisory experience in the hospitality or F&B industry
- Ability to work in a fast-paced setting and independently
- Strong multi-tasking skills
- Able to work independently and withstand pressure
- Exceptional organizational and communication skills
- Strong leadership, mature, outgoing, strong sense of responsibility
- Team player
- A minimum of 2 years relevant experience at the supervisory level in the hospitality or F&B industry
Benefits:
- Staff Meal
- Staff Discount
- Birthday Voucher
- Uniform will be provided
- Sales Target Incentive
KENZEN ORCHARD PTE. LTD. offers a dynamic and supportive work environment, where you can grow and develop your skills. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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