Outlet Manager

1 week ago


Singapore KENZEN ORCHARD PTE. LTD. Full time
Outlet Supervisor Job Description

KENZEN ORCHARD PTE. LTD. is seeking a highly motivated and experienced Outlet Supervisor to join our team.

Key Responsibilities:

  • Oversee daily operations for efficient performance
  • Assist in training new employees and continuous training of existing staff
  • Provide exceptional customer service and lead staff to do the same
  • Respond to customer complaints and resolve them effectively
  • Plan and assign daily workloads to team members
  • Plan team members' work schedules and compile timesheets
  • Report on sales results and productivity to management
  • Handle food and beverage preparation, ensuring quality and standards
  • Develop marketing strategies to improve sales and profitability
  • Monitor and ensure the quality of food, guest services, hygiene, cleanliness, and tidiness
  • Analyze and resolve problems in a timely and accurate manner
  • Oversee purchasing and stay within budget
  • Assist in staff performance reviews

Requirements:

  • Previous supervisory experience in the hospitality or F&B industry
  • Ability to work in a fast-paced setting and independently
  • Strong multi-tasking skills
  • Able to work independently and withstand pressure
  • Exceptional organizational and communication skills
  • Strong leadership, mature, outgoing, strong sense of responsibility
  • Team player
  • A minimum of 2 years relevant experience at the supervisory level in the hospitality or F&B industry

Benefits:

  • Staff Meal
  • Staff Discount
  • Birthday Voucher
  • Uniform will be provided
  • Sales Target Incentive

KENZEN ORCHARD PTE. LTD. offers a dynamic and supportive work environment, where you can grow and develop your skills. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.


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