Highly Skilled Technical Support Professional Wanted

3 days ago

Singapore beBeeApplication Full time

Job Description:

System and Application Support Engineer

We are seeking a highly skilled System and Application Support Engineer to join our team. In this role, you will be responsible for providing L1/L2 application and system support, including monitoring CPU, memory, logs, and services.

Key Responsibilities:

  • Troubleshoot and resolve system, application, and infrastructure issues to minimize downtime.
  • Perform routine system checks, updates, patching, and backups.
  • Monitor application health, respond to alerts, and escalate issues to L3 teams or vendors as required.
  • Manage incidents and service requests via ticketing system, ensuring timely closure.
  • Assist in system testing, deployment, and post-deployment support.
  • Maintain accurate technical documentation, issue logs, and resolution procedures.
  • Support user access management, system configuration, and security enforcement.
  • Participate in Kubernetes/Docker cluster operations, including log monitoring and troubleshooting.
  • Collaborate with cross-functional teams to ensure system stability, scalability, and compliance.

Required Skills and Qualifications:

  • Diploma/Degree in Electrical Engineering, Computer Science, Communications Engineering, or equivalent.
  • At least 2 years' experience in application maintenance, system support, or server infrastructure setup.
  • Proficiency with Kubernetes and Docker, including experience in managing application logs.
  • Experience with virtualization platforms (e.g., VMware, Xen, KVM, OpenStack, CloudStack, Azure Stack).
  • Familiarity with cloud orchestration, configuration management, and auto-scaling techniques.
  • Strong knowledge of networking, load balancing (TCP/IP, DNS), and WiFi setup.
  • Experience with storage technologies (NAS, SAN, SDS, Ceph file systems such as RBD, CephFS).
  • Hands-on experience with automation/configuration tools (Salt, Chef, Puppet, Ansible).
  • Proficiency in scripting/coding (e.g., Bash, PowerShell, Python, Perl) and Linux OS administration (RedHat, Ubuntu, CentOS).
  • Knowledge of IT security standards (CIS, IM8), policy management, and hardware/server restoration.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work with a talented team of professionals.
  • The chance to grow and develop your skills and career.

How to Apply:

Please submit your resume and cover letter to (insert contact information).

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