Highly Skilled Technical Support Professional Wanted

2 weeks ago


Singapore beBeeTechnical Full time $4,000 - $6,000
Technical Support Specialist

This role involves delivering first-line technical support to users, resolving incidents and requests in a timely manner. Key responsibilities include logging and tracking tickets, collaborating with cross-functional teams to resolve complex issues, and providing high-quality technical assistance via phone, email, and occasional desk-side visits.

The successful candidate will have a solid understanding of ITIL practices, experience working in a fast-paced environment, and excellent communication and problem-solving skills.

  • Bachelor's degree in IT or equivalent experience
  • At least 4 years' experience in IT, preferably in a helpdesk role
  • Strong knowledge of Windows 10, Microsoft Office, and other relevant technologies
  • Familiarity with ITIL practices and service management tools


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