User Researcher

1 day ago


Singapore Beyondsoft Singapore Full time

Overview User Researcher (Qualitative & Quantitative)Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Beyondsoft Singapore. Responsibilities Research Execution & Support (Qualitative & Quantitative): study preparation (recruitment screeners, discussion guides, survey questions, usability test protocols); data collection (qualitative interviews, usability testing, online surveys (e.g., NPS, product feedback), participant recruitment and scheduling); competitive analysis (collecting and analyzing data on competitor products, features, and user experience). Data Analysis & Synthesis: analyze qualitative and quantitative data to identify key themes, trends, user pain points, and opportunities; data management (organization and cleaning) following best practices; reporting and communication including creating research reports, presentations, user journey maps, and user personas; present findings to cross-functional teams. General: collaborate with Senior Researchers and cross-functional teams; maintain documentation of research processes and findings. Requirements Bachelor\'s degree in Psychology, Communication, Sociology, Marketing, or related discipline. More than 2 years of experience in conducting user research, UX research, or similar field (internship or academic project experience highly relevant). Foundational knowledge of both qualitative and quantitative research methods. Proficiency with basic data analysis and presentation tools (e.g., Excel, PowerPoint/SPSS). Understanding of Mandarin: ability to read and listen to Chinese content (fluency not required). Working Location Singapore - Guoco Midtown Seniority level Associate Employment type Full-time Job function Research Industries IT Services and IT Consulting Financial Services Banking #J-18808-Ljbffr


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