Head of Professional Services

5 days ago


Singapore Iopa Solutions Full time

Head of Professional Services – APAC (Banking Software)We're seeking an experienced Head of Professional Services to lead APAC delivery operations for a global banking software provider. This is a senior, high-impact role overseeing client implementations, solution delivery, and regional services strategy across some of the largest financial institutions in Asia-Pacific. The Opportunity Lead and scale the regional professional services organization , including implementation, delivery, integration, and support teams. Own end-to-end delivery for large-scale banking software deployments across Tier 1 and Tier 2 banks. Serve as the executive partner for clients, ensuring success, satisfaction, and long-term adoption. Drive services P&L, forecasting, budgeting, and operational excellence across the region. Align closely with product, engineering, and sales to ensure delivery quality and commercial growth. Establish best practices, methodologies, and governance to elevate delivery standards and client outcomes. Represent the company at senior stakeholder level across APAC banks and regulatory environments. What You Will Bring Strong experience in professional services leadership within banking technology, core banking, payments, or financial software . Proven track record overseeing large enterprise implementations and managing multi-country delivery teams. Experience engaging senior client stakeholders (C-level, programme directors, transformation leads). Deep understanding of APAC financial markets and banking operational processes. Strong commercial acumen with experience in P&L ownership . Ability to operate independently, set strategy, and execute with discipline in a fast-paced, global environment. Excellent communication skills and the ability to inspire high-performing teams. Why Join?Lead transformation projects across some of the most innovative banking markets in the world. High visibility role with global leadership and strategic influence. Opportunity to build and scale a world-class services function across APAC. Competitive compensation, leadership autonomy, and strong long-term growth potential. Seniority level Mid‐Senior level Employment type Full-time Job function Sales, Customer Service, and Project Management Industries Professional Services, Banking, and Technology, Information and Media #J-18808-Ljbffr



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