Manager (Workplace Experience)

17 hours ago


Singapore Ministry of Defence of Singapore Full time

What The Role Is
You oversee the development and delivery of integrated workplace services across various MINDEF/SAF locations, enhancing employee experience through innovative workplace solutions.
What You Will Be Working On
Manage work-near-home facilities
Support senior management offices
Oversee workplace services and amenities
Establish and implement workplace experience initiatives through data-driven strategies and stakeholder management
Strategise, develop and manage the communications and engagement activities
Coordinate employee concierge services
Challenge(s)
Being innovative, agile and challenge the status quo to drive initiatives and continuous improvements for enhanced employee experience
Being analytical and leveraging big data for insights of user behaviours and processes so as to perform predictive analytics and forecast future trends for new initiatives/improvements
What We Are Looking For
At least 5 years of experience in frontline, customer or relationship management to push boundary in process change and service improvements
Stakeholder and project management skills
Data analytics skills
Innovation mindset
(Applicants with no experience may apply.)
Appointment will be commensurate with your experience.
Only shortlisted candidates will be notified.
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