Outlet Operations Director

2 weeks ago


Singapore beBeeOperations Full time

Job Description

We are seeking a seasoned professional to take on the role of Outlet Manager. As a key member of our team, you will be responsible for overseeing the day-to-day operations of our outlets, ensuring seamless delivery of exceptional customer experiences.

Your primary focus will be on driving sales growth, managing and motivating a high-performing team, and maintaining impeccable customer satisfaction levels. You will work closely with staff to evaluate performance, provide constructive feedback, and foster a positive and productive work environment.

In addition to your core responsibilities, you will also be tasked with outlet administration duties and other ad hoc tasks as required.

Requirements

To succeed in this challenging role, you will need to possess a proven track record in reception, front desk, customer service, and administrative duties. Excellent communication and interpersonal skills are essential, as is a strong ability to work collaboratively within a fast-paced environment.

You will be responsible for handling customer complaints and concerns in a professional and empathetic manner. Your exceptional customer service skills will ensure that every interaction leaves a lasting impression.

Apart from your technical skills and experience, we are looking for someone who embodies a positive work attitude, takes initiative, and is passionate about delivering outstanding results.



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