
FNB Outlet Operations Director
1 week ago
An accomplished Operations Manager is needed to oversee daily operations across multiple outlets, ensuring high efficiency and service quality. The role involves strategic planning and leadership to drive operational success.
About the Role:
- Oversee daily operations across multiple outlets, focusing on efficiency and service quality.
- Plan and manage staff rosters for optimal results.
- Maintain a disciplined team environment while providing clear guidance and performance standards.
- Develop strong relationships with various departments to ensure aligned operational goals.
- Monitor KPIs and implement continuous improvement initiatives.
Key Responsibilities:
- Ensure compliance with all regulatory requirements.
- Sources and engages potential tenants for available F&B spaces.
Requirements:
- At least 5 years of experience as an Operations Manager in the F&B industry.
- A proven track record in managing multiple outlets and driving operational success.
- Demonstrated ability in staff roster management and cost control.
- Firm yet approachable leadership style.
- Bilingual in English and Chinese, with excellent communication skills.
- Ability to work long hours and adapt to new systems.
- Self-motivated and results-driven, with a strong network for talent acquisition.
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