Field Services Engineer

2 weeks ago

Singapore SCIENTEC CONSULTING PTE. LTD. Full time

Location: South Working hours: 8.30 am - 6pm (onsite)Salary: Up to 6,000We are seeking a highly skilled Network Engineer to support, maintain, and optimize our network infrastructure. The ideal candidate will be responsible for managing day-to-day network operations, troubleshooting escalated incidents, implementing network changes, and ensuring high availability and security across all network services. Key Responsibilities Provide Level 2 (L2) technical support for network incidents, escalations, and service requests in line with SLAs. Perform network troubleshooting and root cause analysis for LAN, WAN, WLAN, and firewall-related issues. Configure, monitor, and maintain routers, switches, firewalls, VPNs, and load balancers. Assist in network upgrades, migrations, and patch management to ensure continuous service improvement. Implement and maintain network security policies, including ACLs, VLAN segmentation, and IPS/IDS management. Collaborate with vendors and internal teams for hardware replacements, configuration reviews, and performance tuning. Monitor network performance using tools such as SolarWinds, PRTG, or Nagios, ensuring optimal uptime and stability. Support incident response and change management processes according to ITIL best practices. Maintain accurate network documentation, topology diagrams, and configuration records. Participate in on‐call rotation or standby duty as part of network support coverage. Requirements Diploma/Degree in Information Technology, Computer Engineering, or related discipline. Minimum 2 years of experience in enterprise network operations or support. Strong knowledge of Cisco or Juniper network devices (routing, switching, firewall). Hands‐on experience with TCP/IP, VLANs, VPNs, OSPF, BGP, MPLS, and network monitoring tools. #J-18808-Ljbffr

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