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Reporting Analyst

2 weeks ago

Singapore Cognita Asia Holdings Pte Ltd Full time

Cognita Asia currently operates 12 schools in 5 countries, with more than 15,000 students. While our schools are part of a Group, they are unique in many ways. In Cognita Asia, we have a robust regional team that supports our schools. The team is based in Singapore and provides centralized support across various functions. We are looking for dynamic individuals who thrive in a collaborative and inclusive environment.

Our Regional team now has an exciting opportunity for a Reporting Analyst to join our fantastic team.

About Cognita

Cognita is a global leader in independent education. Founded in 2004, we are a growing community of 100+ schools in 16 countries—spanning Europe, North America, Latin America, Asia, and the Middle East—serving more than 85,000 students. Each of our schools is proudly unique, but our collective purpose is to create an environment where everyone can Thrive in a rapidly evolving world .

About the role

The Reporting Analyst delivers actionable insights that enhance the student and stakeholder experience across Cognita Asia. This role focuses on collecting, analyzing, and visualizing customer experience data to support strategic decision-making and continuous improvement initiatives. Leveraging advanced skills in Microsoft Excel and Power BI, the analyst will develop and maintain dashboards, reports, and performance metrics that provide visibility into key aspects of the student journey, including satisfaction, engagement, and retention. The role plays a vital part in ensuring data-driven decisions are at the heart of improving educational outcomes and service excellence.

Key duties and responsibilities:

  • Translate business use cases, problem statements, and requirements into meaningful data visualizations.
  • Develop and maintain regular and ad-hoc reports and dashboards using tools such as Excel, Power BI, or SQL.
  • Identify data sources and owners, then collect, clean, validate, and model data from various sources to ensure accuracy and reliability, with the end goal of enhancing analytical capabilities.
  • Combine and normalize datasets across multiple sources.
  • Analyze marketing, sales, and customer experience performance data to identify trends, gaps, and opportunities for improvement.
  • Collaborate with specialists within the group (e.g., group data team) to accelerate learning, development, and implementation.
  • Analyze large datasets to identify trends, patterns, and insights that inform business strategies.
  • Ensure data accuracy and integrity through validation and quality checks.
  • Automate reporting processes to improve efficiency and reduce manual effort.
  • Conduct competitive and market analysis to inform strategic decisions.
  • Perform other responsibilities as assigned by the Regional Sales Lead.

Who we are looking for:

  • Excellent communication and data visualization abilities
  • Familiarity with cloud data platforms (e.g., AWS, Azure, Google Cloud)
  • Experience with statistical modeling or machine learning techniques
  • Proficiency in data visualization tools (e.g., Power BI, Tableau) and advanced Excel skills
  • Strong SQL skills for data extraction and manipulation
  • Ability to manage multiple tasks and meet deadlines in a fast-paced environment
  • Experience with data warehousing and ETL processes is a plus
  • Strong written communication skills in English

To view a full job description, click here.

How to Apply

Complete this application before the closing date. The closing date for applications is 15 August

Cognita Schools are committed to safeguarding and promoting the welfare of children and young people and expect all staff, volunteers, and other third parties to share this commitment. Safer recruitment practices and pre-employment background checks will be undertaken before any appointment is confirmed.

We are an equal opportunities employer committed to diversity and treating all employees with dignity and respect regardless of background.

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