Reporting Analyst

**About Cognita Asia**

Cognita Asia currently operates 12 schools in 5 countries, with more than 15,000 students. While our schools are part of a Group, they are unique in many ways. In Cognita Asia, we have a robust regional team that supports our schools. The team is based in Singapore and provides centralized support across various functions. We are looking for dynamic individuals who thrive in a collaborative and inclusive environment.

Our Regional team now has an exciting opportunity for a **Reporting Analyst**to join our fantastic team.

**About Cognita**
Cognita is a global leader in independent education. Founded in 2004, we are a growing community of 100+ schools in 16 countries - in Europe, North America, Latin America, Asia and the Middle East - serving more than 85,000 students. Each of our schools are proudly unique, however our collective purpose is to create an environment where everyone can, ‘Thrive in a rapidly evolving world’.

**About the role**

The Reporting Analyst delivers actionable insights that enhance the student and stakeholder experience across Cognita Asia. This role focuses on collecting, analyzing, and visualizing customer experience data to support strategic decision-making and continuous improvement initiatives. Leveraging advanced skills in Microsoft Excel and Power BI, the analyst will develop and maintain dashboards, reports, and performance metrics that provide visibility into key aspects of the student journey, including satisfaction, engagement, and retention. The role plays a vital part in ensuring data-driven decisions are at the heart of improving educational outcomes and service excellence.

**Key duties and responsibilities: -**
- Translate business use cases, problem statements and requirements into meaningful data visualisations.
- Develop and maintain regular and ad-hoc reports and dashboards using tools such as Excel, Power BI, or SQL.
- Actively identify data sources and owners and collect, clean, validate and model data from various sources to ensure accuracy and reliability, with the end-state of analytical capabilities in mind.
- Combine and normalise datasets across multiple sources.
- Analyse marketing, sales and customer experience performance data to identify trends, gaps, and opportunities for improvement.
- Collaborate with specialists in the group (e.g. group data team), to accelerate learning, development and implementation.
- Analyse large datasets to identify trends, patterns, and insights that inform business strategies.
- Ensure data accuracy and integrity through validation and quality checks.
- Automate reporting processes to improve efficiency and reduce manual effort.
- Conduct competitive and market analysis to inform strategic decisions.
- And any other responsibilities as assigned by the Regional Sales Lead.

**Who we are looking for**:

- Intermediate data architecture skills
- Excellent communication and data visualization abilities
- Familiarity with cloud data platforms (e.g., AWS, Azure, Google Cloud)
- Experience with statistical modeling or machine learning techniques
- Proficiency in data visualization tools (e.g., Power BI, Tableau) and advanced Excel skills
- Strong SQL skills for data extraction and manipulation
- Ability to manage multiple tasks and meet deadlines in a fast-paced environment
- Experience with data warehousing and ETL processes is a plus
- Strong written communication skills in English.

**Benefits at**Cognita**
- Annual Leave
- Open office concept
- Professional Development

**How to Apply**

Cognita Schools are committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practice and pre-employment background checks will be undertaken before any appointment is confirmed.

We are an equal opportunities employer committed to diversity and treating all employees with dignity and respect regardless of background.