IAM Engineer

The Identity and Access Management (IAM) Engineer is responsible for designing, implementing, and supporting secure access solutions for external clients, ensuring alignment with their business and security objectives. This role collaborates closely with client stakeholders and internal teams to deploy scalable identity governance and access control systems. The IAM Engineer maintains a deep understanding of IAM technologies, compliance requirements, and client environments to deliver tailored, high-impact solutions that enhance security and operational efficiency across diverse platforms.
Responsibilities
Perform technical support of IAM solutions; support issues reported by users and perform fixes, ensuring that the system is properly maintained.
Ensure the stability, health, and performance of IAM solutions and ensure SLA requirements are met.
Coordinate with customer’s vendor team, internal support and technical team on problem resolution, implementation issues and upgrades; ensuring services are available and minimizing disruption to the system.
Participate in onboarding of new applications and change implementation deployment tasks.
Adapter deployment and configuration; configure IAM product, workflow, and application integrations.
Assist in development of integration modules/ custom adapters, extensions, or customisations for IAM products.
Assist in development of scripts and tools for data migration (data checking, cleansing, transformation, merging, loading, reconciliation).
Perform IAM system patching and upgrades.
Demonstrate experience troubleshooting complex multi-tiered application architectures with disparate middleware technologies.
Create and maintain documentation for changes performed installations/upgrades/deployment steps carried out.
Requirements
Bachelor’s degree in Information Technology, Cybersecurity, Information Security, Computer Science, or related field
2 to 4 years of experience in IAM domain with hands-on experience in developing, implementing, or architecting SailPoint Identity Security Cloud (IdentityNow) solutions
1 to 2 years of experience with technical architecture, including integrating identity management and access governance software
Hands-on knowledge and technical implementation experience in IAM best practices, procedures, tools, and software solutions such as IBM Security Verify, SailPoint (including IdentityIQ), Deep Identity, Saviynt, ForgeRock, CyberArk etc
Database, SQL, LDAP, web services, and working with Windows or Linux operating systems
Cloud platforms such as Amazon Web Services (AWS)
Familiarity with ITSM tools such as ServiceNow and Jira
Understanding of Operating Systems (Windows, Unix, Linux)
Practical experience in deployment, implementation, integration and administration support of IAM systems including: User Lifecycle Management, Identity and Access Governance, Single Sign-On (SSO), Multi-Factor Authentication (MFA), Federation, Session Management, Password management, Privilege Access Management (PAM), Cloud Application Access Management
Knowledge of OutSystems is advantageous but not mandatory
Required to work 8-hour rotating shifts scheduled between 7am to 7pm
Ability to deal with changing priorities, multi-task, perform under pressure, and be a strong team player
Self-motivated with a positive “can-do” attitude, passionate on problem solving and willingness to pick up new skillsets
Strong verbal and written communication skills in English
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Information Technology
Industries
IT Services and IT Consulting
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