Scaled Customer Success Manager

12 hours ago


Singapore WalkMe Full time

Overview
WalkMe, an SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today's complex digital landscape. By leveraging WalkMe's features—guidance, engagement, insights, and automation—employees boost efficiency, executives gain greater visibility into digital usage, and organizations maximize their digital assets, driving successful digital transformation.
Together, SAP and WalkMe form a powerful partnership that revolutionizes the digital transformation journey. This collaboration allows businesses to unlock the full potential of SAP's robust ERP solutions while seamlessly enhancing user experience and productivity with WalkMe's intuitive digital adoption platform.
Scaled CSMs work with customers in proactive and reactive 1:1 interactions and through 1:many programs to target specific customer groups with automated digital outreach. Our Scaled CSM team manages a higher volume of customers using a team-based approach and leveraging data-driven programs and effective playbooks to support customers with the timely and relevant resources throughout their journey. We’re looking for an experienced Senior Scaled CSM to help us deliver incredible customer experiences, develop our playbooks and drive more scale.
#J-18808-Ljbffr



  • Singapore Scaled Agile Inc Full time

    Company Description Through learning and certification, a global partner network, and a growing Customer of over 1,000,000 trained professionals, Scaled Agile helps enterprises build better systems, increase employee engagement, and improve business outcomes. Based in Boulder, Colorado, Scaled Agile is a member of the Pledge 1% corporate philanthropy...


  • Singapore WalkMe Full time

    WalkMe, an SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today's complex digital landscape. By leveraging WalkMe's features—guidance, engagement, insights, and automation—employees boost efficiency, executives gain greater visibility into digital usage, and organizations maximize...


  • Singapore Walkme Full time $140,000 - $150,000 per year

    WalkMe, an SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today's complex digital landscape. By leveraging WalkMe's features—guidance, engagement, insights, and automation—employees boost efficiency, executives gain greater visibility into digital usage, and organizations maximize...


  • Singapore WalkMe Full time $140,000 - $150,000 per year

    WalkMe, an SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today's complex digital landscape. By leveraging WalkMe's features—guidance, engagement, insights, and automation—employees boost efficiency, executives gain greater visibility into digital usage, and organizations maximize...


  • Singapore WalkMe Full time

    WalkMe, an SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today's complex digital landscape. By leveraging WalkMe's features—guidance, engagement, insights, and automation—employees boost efficiency, executives gain greater visibility into digital usage, and organizations...


  • Singapore Complexio Full time

    Overview Complexio’s Foundational AI platform automates business processes by ingesting and understanding complete enterprise data—both structured and unstructured. Through proprietary models, knowledge graphs, and orchestration layers, Complexio maps human-computer interactions and autonomously executes complex workflows at scale. Established as a...


  • Singapore OutSystems Full time $90,000 - $120,000 per year

    About This Role Job description, low-code style: As the #1 low-code application development platform, OutSystems provides customers with everything they need to build apps incredibly fast. So let's cut to the chase. We're looking for a Customer Success Manager for our Scaled Segment to ensure our customers are realizing the full value from OutSystems...


  • Singapore WeAreAspire Full time

    Overview Position: Senior Customer Success Manager Location: Hybrid | 3 Days in Office We are working with a growing demand gen agency, who are making waves in the B2B space. Headquartered in Sydney, they are scaling fast, to help enterprise marketers move faster, scale smarter, and generate real pipeline through data-driven strategy and execution. What...


  • Singapore WeAreAspire Full time

    Overview Position: Senior Customer Success Manager Location: Hybrid | 3 Days in Office We are working with a growing demand gen agency, who are making waves in the B2B space. Headquartered in Sydney, they are scaling fast, to help enterprise marketers move faster, scale smarter, and generate real pipeline through data-driven strategy and execution. What...


  • Singapore Datadog Full time

    As a Manager, Customer Success, you will hire and develop teams, coaching Customer Success Managers (CSMs) to success. This role impacts our customer experience and retention at scale, providing an opportunity to join a company that's a leader in the space and see your contributions firsthand. At Datadog, we value our office culture—the relationships and...