Client Success Associate

1 day ago

Singapore IG ASIA PTE. LTD. Full time

So, who are we?

Hello, we're IG Group. We are a publicly-traded FTSE250 FinTech company who run mobile, web and desktop platforms that help our clients trade stocks & shares, leveraged products, Futures & Options and Crypto.

We are ambitious. Over 340,000 people already use our platforms. We're global with offices in 18 countries and products in 16 regions. We're hungry to move faster, ship better product for our customers and grow our user base. We believe in high autonomy, and we want people who are looking to do things differently in order to create better experiences for our customers.

We work in cross-functional teams and are laser focused on increasing the number of active clients we serve to drive sustainable growth.

Your team

This role is part of our Clients pillar team - they are responsible for supercharging our clients' initial journey with IG, ensuring a smooth initial onboarding, to providing best-in-class experience to ensure our clients have a great start in their trading journey.

Your role in the Team's Success

This role will collaborate with different functions across the business and assist with our clients' needs, ranging from dealing, trade investigations,

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