IT Roaming Engineer

10 hours ago

Singapore SMART FORTE CONSULTING LLP Full time

Responsibilities

  • To provide IT hardware service and support on desktops, laptops for end users and corporate customers
  • Provide timely update to customers on service appointment, service status till closure of the services incidents.
  • Ensure proper parts handling and movement within the team during transit to customers.
  • Support and troubleshooting which includes diagnosis of hardware and software failures or problem.
  • Install Operation system, firmware, and bios.
  • Handle and manage end-user from end to end.
  • Handling, resolving, and keeping track of assigned cases through ticketing system.
  • Work closely with dispatchers, leads and supervisor to ensure all jobs are completed and closed timely.
  • Attend new product training via Web based training.
Qualifications
  • Minimum O level
  • Relevant experience with Basic Hardware and Software knowledge
  • Report to main office daily at Henderson road before attending job.
  • Willing to travel island wide daily (roaming role), transport cost shall be reimbursed.
  • 5 days work week
  • Salary up to $3000

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

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