Regional iSAMS Process Owner and Education IT Business Analyst

Position Objective The Regional iSAMS Process Owner is responsible for defining iSAMS processes and workflows to ensure the system meets the needs of our schools, standardises processes, and improves data quality and reporting. The role ensures the system delivers value across the student lifecycle by aligning technology capabilities with academic, operational and compliance requirements across diverse regulatory and cultural contexts. This includes leading the design and implementation of a standardised regional iSAMS template, ensuring successful adoption and consistent processes across all schools. This role bridges school leadership, IT, and vendors, ensuring the system supports teaching, learning, and administration, while safeguarding data integrity, security, and regulatory compliance. The role requires strong stakeholder engagement and cross-functional coordination to ensure the product evolves in alignment with strategic educational and operational goals. The Education IT Business Analyst A key partner who bridges the gap between academic and education-related needs and technology solutions across multiple schools and countries in Asia. This role will support the Director of Education, Asia, from a data and technology perspective by working with various IT teams to produce education-related reports, dashboards and analyses. This role will gather requirements, document processes, and work closely with academics, school leadership, and IT teams to ensure that digital learning platforms, student information systems, learning management systems, and other EdTech tools align with the region’s vision of enhancing student outcomes and improving teaching efficiency. Key Responsibilities 1. Functional ownership Define the system’s functional scope, roadmap, and success metrics in consultation with key stakeholders, for increasing effectiveness and efficiency. Collaborate with school leadership, operations, academic, and administrative teams to ensure the iSAMS platform supports evolving school needs. Drive key stakeholder alignment through working groups, steering committees, and feedback loops. Prioritise enhancements and bug fixes based on educational impact and urgency. Represent the region/Asia schools in projects/initiatives that impact the regional iSAMS system. Introduce, implement, develop and evaluate school data as required by Director of Education, Asia, and global team. Administer and update the Asia Apps Catalogue Review DPIA submissions from an Educationperspective Guide and support schools to use the Digital Maturity Scale to measure and evaluate progress while using Cognita’s Digital Learning Framework to strategise. Ensure continual improvement at each of our schools by using Cognita’s Digital Maturity Scale. Support the rollout of Group or Regional EdTech initiatives to our schools (eg. Flint AI). 2. Lead Change and Improvement Lead the rollout of the regional iSAMS template to all Asia schools, ensuring smooth transition from legacy systems. Plan and manage change activities, ensuring minimal disruption to academic and operational activities. Ensure training resources are available in appropriate formats for all user groups across the region. Gather regional feedback and use performance analytics to drive continuous improvement of processes and system functions. Ensure training on agreed assessment and data tracking at regional level. Liaise with the global teams in ensuring data and information deadlines are met. 3. Operational oversight Ensure adherence to regionally defined processes and standards. Monitor and enforce data quality across all schools, setting clear accountability for each function. Approve integrations with other systems used in multiple schools (eg. Timetabling, LMS). Drive continual improvement and process adoption. Provide user guidance, documentation, and support in partnership with the regional IT and Education teams. 4. Governance & Compliance Ensure the system complies with education-related regulations, data privacy laws, safeguarding policies, and Ministry of Education guidelines, as required. Maintain regional polices for system access, data standards, and acceptable use. Act as Data Steward for student and operational data pertaining to iSAMS across all schools in the region. Ensure readiness for internal and external audits, including accurate, timely reporting to authorities in each jurisdiction. The job holder’s responsibility for promoting and safeguarding the welfare of children and young person’s for whom s/he is responsible, or with whom s/he comes into contact will be to adhere to and ensure compliance with the relevant Cognita Safeguarding; Child Protection Policy and Procedures at all times. If in the course of carrying out the duties of the role, the job holder identifies any instance that a child is suffering or likely to suffer significant harm either at school or at home, s/he must report any concerns to the School’s Child Protection Officer/Designated Safeguarding Lead or to the Head or indeed to the Regional CEO so that a referral can be made accordingly to the relevant third party services. Position Requirements 5+ years of experience in a Product Management, Business Process Ownership, or related roles within the education sector or enterprise software space. Strong understanding of iSAMS and school operations (academic, admissions, attendance, reporting, etc.); experience with PowerSchool is a plus. Demonstrated success in implementing or managing SIS platforms across multiple sites or regions. Strong leadership and influencing skills, with experience engaging diverse stakeholder groups across cultures. Ability to translate educational and operational needs into system requirements. Strong analytical and problem-solving skills with a process-driven mindset. Familiarity with data privacy, access rights, and security within education technology environments. Proven ability to manage change and drive adoption of technology tools in a diverse and distributed user base. Exceptional written and verbal communication skills. Fluent in English Qualifications Bachelor's or Master's degree in Education, Information Systems, Business Administration or related field. Contacts Heads of School and Senior Leadership Teams Regional and Group IT Teams and Data Teams School operations, admin, and academic teams Global assessment providers iSAMS product team, vendor contacts, change champions Data protection and compliance teams Working Conditions Office & school environment Ability to travel when required May require occasional weekend or evening work during system rollouts or go-lives Flexibility to work across multiple time zones when required Terms of Employment Referee request: Required Background Check: Required For interested applicants, please submit your applications via #J-18808-Ljbffr