
Restaurant Operation Manager
1 week ago
Develop and implement operational policies, procedures, and systems to drive efficiency, productivity, and customer satisfaction
Oversee the daily operations of the existing restaurant network, ensuring adherence to brand standards and operational KPIs.
Oversee all aspects of restaurant operations, including food preparation, customer service, inventory management, and facilities management
Analyze performance metrics and create actionable plans to improve profitability, productivity, labour cost and service quality
Manage and develop a team to build a high-performing operational organization
Collaborate with the executive on strategic planning, budgeting, and forecasting to align operations with the overall business objectives
Foster a positive work culture and coach/mentor staff to drive employee engagement and retention
Develop and implement effective marketing campaigns to drive initial customer traffic and sales.
Qualifications:
Minimum 5-6 years of experience
Excellent leadership, problem-solving, and decision-making skills
Ability to multitask, work under pressure, and lead a team effectively
Proficiency in MS Office and PC operation.
Ability to work in a fast paced, changing environment
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