Customer Service Executive
2 days ago
An affiliate of a transportation company, Richwell Global Forwarding is a local freight forwarding company located on the eastern side of Singapore. We are expanding actively and looking for a suitable candidate to grow the Company with us. If you are a team player who loves challenges, we want youOverview Responsibilities Customer service executives use their skills and experience to ensure that a company delivers the highest standards of service to customers, aims to maximize customer satisfaction and identifying new opportunity. Maintaining consistent quality control, standardizing procedures and policies, and establishing expectations of customer service. Interact with customers to provide and process information in response to inquiries, concerns and requests about quotation and operational matters in a timely and accurate manner and providing excellent customer services. Handle inquiries, prepare quotations, handle shipment activations and cross-trade shipments. Coordinate with customers for their incoming, outgoing and cross-trade shipments Coordinate with Overseas Agent for shipment activities Understand import and export process To complete all required documentations on time. To provide assistance with sales and marketing activities as required Handle customer\'s issues, take appropriate action and/or notify relevant person and office to prevent a re-occurrence of customer issues. Ensure accurate data entry in reports Any other ad hoc task assigned Requirements At least 2 years of working experience in the related field is required for this position. Good working attitude with positive customer mindset Able to work under pressure in a fast-paced environment Good to have at least basic experience in sea/ air shipment procedures Team player with good communication skills Able to work independently with minimum supervision Able to commit for overtime when needed Singaporeans preferred 5-day work week Working Hours: 8.30am to 5.30pm / 9am to 6pm Attractive Remuneration Package (Basic, AWS, Variable Bonus, Performance Bonus)Be careful - Don't provide your
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Customer Service Officer
1 week ago
Singapore Customer Service Officer (Luxurious Beauty Spa) Full time**- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...
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Customer Service Admin Executive
1 week ago
Singapore Richdale International Executive Search Full timeAble to provide pricing and delivery information - Process orders, shipments, invoices and filing. - Receipts of incoming shipments - Able to handle overseas customers and affiliates' shipment and admin requirements. - Organize workflow to meet customer time frames - Able to handle direct customer requests and issues to the related department - Keep records...
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Customer Operations Maestro — Scale
1 week ago
Singapore Momos Customer Engagement Full timeA customer experience management company in Singapore is seeking a Customer Operations Associate to enhance service quality. You will manage the operations of the team, ensuring efficient resolution of customer inquiries while collaborating with leadership for process improvements. Candidates should have 3 to 5 years of experience in customer operations and...
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Customer Service Specialist
1 week ago
Singapore DN & Associates Executive Search Full timeOur client is an established medical device MNC and they are looking to add a Customer Service Specialist to their team! This role would require you to process orders and communicate with customers. As the first point of contact, you must ensure that customer needs and inquiries are addressed and problems are studied and resolved. You must also be available...
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Customer Service Executive
2 weeks ago
Singapore HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD. Full time**Job Title: Customer Service Executive - BYD/Denza 5.5 days works week** **Location**:Ubi **Key Responsibilities**: - Assist in booking appointments for customers. - Troubleshoot and resolve customer issues and complaints in a timely manner. - Coordinate with internal departments, including sales, marketing, and technical support, to address customer...
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Customer Service Officer
1 week ago
Singapore GLOBAL WATCH SERVICE CENTRE PTE. LTD. Full time**Duties & Responsibilities** Ø Ensure high standards and excellence in customer service experience for all enquiries’ Ø Attend to enquiries of customers: walk-in, call-in, write-in on online platforms Ø Attend to customers check-in watches Ø Process document for check-in and take photographs of check-in watches Ø Liaise with Chief Technician for...
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Customer Service Specialist
1 week ago
Singapore DN & ASSOCIATES EXECUTIVE SEARCH PTE. LTD. Full timeOur client is an established medical device MNC and they are looking to add a Customer Service Specialist to their team! This role would require you to process orders and communicate with customers. As the first point of contact, you must ensure that customer needs and inquiries are addressed and problems are studied and resolved. You must also be available...
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Customer Service Executive
2 weeks ago
Singapore Trelleborg Sealing Solutions Full timeJoin to apply for the Customer Service Executive role at Trelleborg Sealing Solutions 1 day ago Be among the first 25 applicants Join to apply for the Customer Service Executive role at Trelleborg Sealing Solutions Get AI-powered advice on this job and more exclusive features. Trelleborg Sealing Solutions is seeking a dedicated Customer Service Executive to...
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Sales & Service Associate
2 weeks ago
Singapore Marriott Customer Engagement Centre Full timeCOMPANY DESCRIPTION Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...
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Sales & Service Associate
5 days ago
Singapore Marriott Customer Engagement Centre Full timeCOMPANY DESCRIPTION Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...
