Head, Community InterventionsNorth east/Degree in Social Sciences/managerial/leadership experi

Head, Community Interventions

$7000 - $7,500

Mon-Fri: 9am–6pm

149 Compassvale Bow, Singapore
About the Role

This role leads and delivers programmes through a trauma-informed and culturally responsive approach , recognising the lasting impact of trauma while promoting hope, recovery, and positive youth development .

KEY RESPONSIBILITIES

1. PROGRAMME DEVELOPMENT & DELIVERY

• Lead the end-to-end development, execution, and review of divisional programmes, integrating trauma-informed principles such as safety, trust, empowerment, collaboration, and peer support .
• Maintain and update Standard Operating Procedures (SOPs) to ensure alignment with best practices.
• Establish systematic monitoring and evaluation frameworks to measure both therapeutic outcomes and programme effectiveness.
• Foster a strengths-based approach that builds on youth and community assets.
• Ensure all documentation is accurate, confidential, and transparent.

2. STRATEGIC OUTREACH & PARTNERSHIPS

• Design and implement trauma-informed outreach strategies to reduce access barriers for youth.
• Build strategic partnerships with government agencies, community organisations, and other stakeholders based on shared power and trust .
• Conduct community needs assessments that prioritise youth voices and lived experiences .
• Develop and maintain culturally responsive and accessible resource networks.
• Stay abreast of current research, trends, and evidence-based practices in trauma-informed care and youth development.

3. STAFF DEVELOPMENT & SUPERVISION

• Provide trauma-informed leadership that fosters emotional safety, resilience, and professional growth.
• Supervise and deploy Social Service Professionals (SSPs) with attention to staff wellbeing and prevention of secondary trauma.
• Facilitate regular clinical supervision and skill-building sessions in trauma-informed practices.
• Promote a learning culture that values peer support, continuous improvement, and shared decision-making.
• Ensure compliance with organisational policies while maintaining flexibility for staff needs.

4. RESEARCH & EVALUATION

• Lead research initiatives that use participatory and youth-centred evaluation methods.
• Identify service and research gaps through an equity-focused lens.
• Implement outcome evaluations to assess healing, resilience, and functional improvements .
• Apply findings to refine and enhance trauma-informed services.

5. FINANCIAL STEWARDSHIP

• Manage the divisional budget with transparency and accountability .
• Allocate resources to prioritise service quality and staff support .

6. OTHER DUTIES

• Perform other related duties as assigned to support the division's objectives.

TECHNICAL COMPETENCIES

• Trauma-Informed Practice – Applied knowledge of trauma-informed principles in youth services.
• Case Management – Strong track record in strengths-based, complex case management.
• Policy & Systems Navigation – Familiarity with social policies, government systems (e.g., MSF, MOE), and community networks.
• Cultural Responsiveness – Skilled in working with diverse populations and contexts.

CORE COMPETENCIES

• Resilience & Trauma Awareness – Models healthy coping and supports others through adversity.
• Integrity & Transparency – Upholds ethical standards in complex situations.
• Service Orientation – Dedicated to impactful service while maintaining healthy boundaries.
• Collaborative Leadership – Values shared power and collective wisdom.

PREFERRED PROFILE

• Education & Experience – Degree in Social Sciences with at least 5 years of managerial/leadership experience, ideally in trauma-informed settings.
• Youth Development Focus – Deep commitment to adolescent development and wellbeing.
• Communication Excellence – Skilled in de-escalation, motivational interviewing, and clear written/verbal communication.
• Cultural Competence – Experience with diverse communities and understanding cultural influences on youth.
• Innovative Mindset – Openness to creative, evidence-based strategies for engagement and healing.