CB IB Operations

CB IB Operations & Controls – Cash Operations – Associate

Job ID: R

Full/Part-Time: Full-time

Regular/Temporary: Regular

Listed:

Location: Singapore

Position Overview

Details of the Division and Team:

The key responsibility of the role is to manage Cash Operations functions for Singapore Branch.

Candidate is expected to have a deep understanding of the evolving industry trends for core operations products and processes for Singapore Branch. The respective roles and responsibility are involved to run the BAU process including Giro transactions, Cash Counter Service, Monitoring the exceptions escalated by the offshore team, capturing the transaction data for reporting, updating the procedures whenever there is any changes and other new activities or new mandates as driven by Business.

What we will offer you:

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That's why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 21 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

• Managing Cash Operations team in Singapore and delivering excellent support to business and client.
• Provide oversight of any exceptions escalated from offshore team and provide the supports of tackling the requests.
• Managing the exercise of internal, external or regulator audits and prepare the relevant documentation for meeting the requirements.
• Proactively driving consistent, standardized, efficient and effective risk and control standards, as well as regulatory compliance
• Executing Cash operations transformation agenda, to assist of building scalable and sustainable operations and achieving cost target.
• Working with key stakeholders, partners to drive on time and quality execution.
• Assisting the Head of Singapore cash operations to act as an escalation channel for relevant operational issues.
• Partner with stakeholders and IT partners to consistently improving our production stabilities.

Your skills and experience:

• Minimum 5 years' experience in a financial services organization with proven experience in Cash and Payments-related Products & Operations.
• Proven knowledge of different business processes across cash functions with the risk and control mindset for Singapore and offshore teams in the region.
• Experience in handling GIRO instructions
• Minimum a bachelor's degree.
• Technical and commercial understanding of the Operations Products as well as Operations processes.
• Ability to analyse and demonstrate flexibility for taking up the ownership regarding problem solving.
• Ability to work in tight deadlines fast-paced environment.
• Manage complexity and ambiguity well with proven skills for managing risk and control within an operational setup.
• Working knowledge of automation toolkit and Robotic Process Automation is an advantage.
• Working with a positive attitude and being a good team player is the key.

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we'll support you:

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams:

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