Business Analyst

Business Analyst - Regional Marketplace Operations Join to apply for the Business Analyst - Regional Marketplace Operations role at Shopee Business Analyst - Regional Marketplace Operations Join to apply for the Business Analyst - Regional Marketplace Operations role at Shopee Get AI-powered advice on this job and more exclusive features. Job Description Shopee's Regional Marketplace Operations department is constantly solving problems and introducing innovative solutions to improve platform usability and enhance end-user experience for our buyers, sellers, and partners. Job Description Shopee's Regional Marketplace Operations department is constantly solving problems and introducing innovative solutions to improve platform usability and enhance end-user experience for our buyers, sellers, and partners. Our teams sit at the core of our business and collaborate with various departments to manage end-to-end e-commerce processes and design scalable solutions to create impact across multiple markets. To do so, we deep dive into the fundamentals of each aspect and drive strategic initiatives to sharpen our policy, processes, and features for greater product and operational excellence. Regional Operations include the teams of Customer Service, Listings, Seller Operations, Returns & Refunds, and Fraud. Conduct quantitative/qualitative analysis of pain points/common issues from current regional and local operations Drive root cause analysis, and implement key programs and initiatives to drive improvement of user metrics Create clear and informative dashboards and visualizations to present data in a visually appealing manner, aiding data-driven decision-making Build effective data analysis models and reporting processes based on data, feedback, and benchmarking of industry best practices Track and measure the impact of implemented initiatives, providing regular updates on the effectiveness and outcomes of data-driven strategies Collaborate with various stakeholders, including product owners, developers, and local operations teams to deliver on user experience projects Present findings and recommendations to stakeholders in a clear and concise manner Work with other teams to build reliable data pipelines to ensure data quality and accessibility, exploring opportunities for enhancing data management practices Requirements Professional experience in user-centric roles / organisations with strong analytical and problem-solving skills 0 to 1 year of experience are also welcome to apply Experience working with data, drawing insights, developing reporting templates, and devising practical data-driven solutions Experience/proficiency in SQL/Python Ability to generate impactful insights with an in-depth understanding of users' needs on e-commerce platforms Ability to view different aspects of a project from a macro perspective while having an eye for detail Ability to communicate and coordinate processes and projects in a clear and succinct manner to internal and external stakeholders Ability to thrive in a dynamic and collaborative environment to make an impact and drive business goals Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Other Industries Internet Marketplace Platforms and Technology, Information and Internet Referrals increase your chances of interviewing at Shopee by 2x Sign in to set job alerts for "Regional Business Analyst" roles. Business Analyst, Regional Operations (Campus Hiring 2025)Operations Business Analyst - User Experience, Regional Operations Senior Business Analyst - Regional Logistics Business Analyst, Regional Operations (Return and Refund)Regional Business Analyst APAC (6-month temporary role)Senior Business Analyst - Insurance, Cantonese Speaker (Fully Remote)Business Analyst (Senior, 5+ Years Experience Preferred)Senior Business Analyst - Health Insurance (Fully Remote)Senior Operations Business Analyst - User Experience, Regional Operations Fraud Business Analyst - Fraud, Regional Operations Core Engineering, Business Manager, Analyst/ Associate, Singapore Senior Business Analyst, Regional Operations (Return and Refund)Senior Business Analyst (Digital Operations)Business Analyst / Senior Business Analyst We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr