Bar Operations Specialist

1 week ago

Singapore beBeeManagement Full time

Bar Operations Manager

Lead the bar operations with a focus on delivering exceptional guest experiences, ensuring compliance with regulations, and optimizing beverage sales.

Key Responsibilities:

  • Guest Experience: Oversee the entire bar operation to ensure a seamless and memorable guest experience from arrival to departure.
  • Regulatory Compliance: Ensure strict adherence to safety, sanitation codes, and regulatory rules set by government agencies.
  • Sales Strategy: Develop and implement sales strategies to meet and exceed beverage sales targets, including effective upselling techniques.
  • Inventory Management: Manage inventory levels, minimize wastage, conduct regular inventory checks, and oversee stock ordering and storage.
  • Team Leadership: Lead, train, and motivate bar staff to deliver high-quality service, maintain cleanliness, and uphold service standards.
  • Financial Management: Monitor bar expenses, contribute to budget planning, and optimize profitability while maintaining quality.
  • Customer Service: Interact with guests, handle customer inquiries or complaints, and ensure prompt resolution to enhance guest satisfaction.
  • Event Coordination: Collaborate with the manager on event/function beverage requirements, coordinating with staff to ensure successful execution.
  • Equipment Maintenance: Ensure all bar equipment is in optimal working condition, conduct regular maintenance checks, and address any issues promptly.
  • Reporting: Prepare regular reports on sales performance, inventory levels, and operational efficiency for management review.
  • Continuous Improvement: Identify opportunities for process improvements, implement best practices, and contribute to overall operational excellence.

Minimum Qualifications / Experience:

  • Bachelor's degree or equivalent in Food & Beverage Management or related field.
  • Minimum of 5 years of progressive experience in bar management, preferably in a high-volume establishment.
  • Strong knowledge of spirits, wine, and beverage trends, with a focus on quality and innovation.
  • Excellent leadership, communication, and problem-solving skills.
  • Proven track record of driving sales, managing teams, and delivering exceptional customer service.
  • Familiarity with Microsoft Office suite and point-of-sale (POS) systems.
  • Ability to work flexible hours, including evenings, weekends, and holidays.

Exciting Benefits Await You:

  • Special Birthday Treat: Enjoy a unique dining experience and delightful gifts during your birthday month.
  • Performance Rewards: Quarterly incentives and attractive bonuses.
  • Well-being Matters: Sumptuous staff meals and up to $200 annual medical fee claim for confirmed staff.
  • Professional Attire On Us: Confirmed staff receive fully reimbursed uniforms for work requirements.
  • Smooth Transitions: Night transport provided for late-night work or transit.
  • Career Growth Opportunities: Explore advancement within our dynamic organization.
  • Education Support: Invest in your future with opportunities for further study.
  • Additional Perks: Exclusive Employee Assistance Program, Discounts on Company Products/Services, and Engaging Team-building Activities.

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