Bar Operations Specialist

7 days ago

Singapore beBeeOperations Full time $35,000 - $55,000
Job Title

The Bar Operations Manager will oversee the daily functions of a busy bar, ensuring smooth service and high-quality customer experience while maintaining adherence to health, safety, and licensing regulations.

Key Responsibilities:

  • Supervise all aspects of daily bar operations, including opening and closing procedures.
  • Evaluate and maintain adequate inventory levels for beverages, garnishes, glassware, and supplies.
  • Maintain high standards of cleanliness, organization, and safety throughout the bar area.
  • Ensure adherence to all applicable alcohol licensing laws and health regulations.

Leadership Qualities:

  • Oversee the recruitment, training, and supervision of bartenders, barbacks, and servers.
  • Create staff schedules and ensure proper coverage during shifts.
  • Conduct ongoing training sessions on mixology, service standards, and upselling techniques.
  • Perform employee performance reviews, address conflicts, and administer disciplinary actions as necessary.

Customer Engagement:

  • Ensure guests receive prompt, professional, and friendly service at all times.
  • Respond promptly to customer complaints and resolve issues effectively.
  • Foster a welcoming and engaging atmosphere to encourage repeat business and customer loyalty.

Financial Management:

  • Analyze bar revenue, costs, and profitability to make informed decisions.
  • Prepare and manage budgets, sales reports, and forecasts to optimize financial performance.
  • Conduct regular inventory checks and manage stock orders to prevent shortages or waste.
  • Implement cost-control measures to minimize spillage, breakage, and theft.

Menu Development:

  • Design and update drink menus to reflect seasonal cocktails and trends.
  • Collaborate with marketing teams to plan and execute bar promotions, events, and happy hours.
  • Analyze sales data to optimize menu pricing and product selection.

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