Outdoor Customer Service Ambassador

2 weeks ago

Singapore beBeeCustomerService Full time

Role Overview

Loving interacting with people and working outdoors? We are seeking a talented individual to be part of our growing team at a prestigious visitor attraction.

  • Deliver exceptional customer service by addressing visitors' queries and providing information on the attractions and services offered.
  • Perform roving duties, ensuring the gardens and visitor facilities are well-maintained and visitor-friendly.
  • Welcoming visitors with a smile and providing a warm welcome, while ensuring they have an enjoyable experience.
  • Maintain the safety of visitors and assist with crowd management, identifying potential risks and reporting incidents to supervisors as necessary.
  • Engage in service recovery where required, restoring visitor satisfaction and confidence in our services.

Requirements

To excel in this role, you will require:

  • Minimum GCE O Level or equivalent qualifications.
  • No prior work experience is necessary; however, a positive attitude and enthusiasm for interacting with the public are essential.
  • Enjoy working outdoors in a dynamic environment.
  • Work experience in hospitality, tourism, or attractions sectors would be advantageous.
  • Excellent communication skills and a strong command of the English language.

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