Service Specialist

20 hours ago

Singapore Apple Inc. Full time

Service Specialist - Retail Customer Care The people here at Apple don't just build products — they build the kind of wonder that's revolutionised entire industries. It's the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it Retail Customer Care Service Specialists provide the best experience for Apple customers over the phone. Our attention to detail surprises and delights customers and enriches their lives. You are the one who will lay the foundation for that excitement This position will be based at the Apple corporate campus in Ang Mo Kio. Description In this role you will learn about all Apple products, and become an expert on all related accessories and services, while working to achieve goals and targets. Understanding Apple's digital lifestyle strategy and how our various products fit into it is key to provide consultative solutions to customers based on their needs through the Apple Online Store Customer Engagement model. You will engage with post sales customers and perform simple to moderately difficult tasks requiring judgement in resolving issues or providing solutions. You'll leverage multiple sources of information to stay current on product features and technology changes and understand how to appropriately set customers' expectation on recommended solution. You will assist retail store contacts and accurately log customer interactions based on intent, process and resolution into the system. You will identify customer focussed solutions and utilise your judgement and discretion on when to consult or escalate to senior specialists. Minimum Qualifications 1-2 years experience in sales or customer service Ability to solve problems, recommend solutions and drive results with customer focus Ability to listen and empathise with customer problems Preferred Qualifications Team Player Strong organisational skills Ability to work and make decisions with minimal supervision Drive for results, demonstrates high degree of drive and determination Proven customer service success Ability to work in cross-functional teams Independent thinkers with a passion for self-owned career development Ability to maintain a positive attitude in a rapidly changing work environment Flexibility to work rotating shifts, including weekends and public holidays #J-18808-Ljbffr

  • Kyc Services Specialist

    4 days ago

    Singapore CSC (Corporation Service Company) Full time

    **Associate KYC Specialist** **Singapore** **Monday - Friday, 9.00am - 6.00pm** **Hybrid** **Intro**: CSC is a dynamic, international and growth-oriented company. We provide you with outstanding opportunities for your professional and personal development through our local and global offices. The anti-money laundering and counter terrorist financing...

  • Research Specialist/senior Research Specialist

    4 days ago

    Singapore National Council of Social Service Full time

    **What the role is** - We are a close-knit, high-performing, and multi-disciplinary research division in the Singapore Public Service. We are expanding and recruiting a Senior Research Specialist / Research Specialist to work with a range of research initiatives in Singapore’s social service sector. We use a range of methodology such as longitudinal/panel...

  • Research Specialist/senior Research Specialist

    6 days ago

    Singapore NCS National Council of Social Service Full time

    We are a close-knit, high-performing, and multi-disciplinary research division in the Singapore Public Service. We are expanding and recruiting a Senior Research Specialist / Research Specialist to work with a range of research initiatives in Singapore’s social service sector. We use a range of methodology such as longitudinal/panel and birth cohort...

  • Logistic Support Specialist

    2 weeks ago

    Singapore Hyundai Global Service Full time

    COMPANY DESCRIPTION Hyundai Global Service Singapore Pte Ltd is a member of Hyundai Heavy Industries Group (World No.1 Shipbuilder). We provide marine engine spare parts & technical service for vessels globally. As a unit of the shipbuilding giant Hyundai Heavy Industries, Hyundai Global Service is committed to becoming a trusted and admired company by...

  • Patient Service Officer

    2 weeks ago

    Singapore SPECIALIST CARE GROUP PTE. LTD. Full time

    SPECIALIST CARE GROUP PTE LTD Job details: Patient Service Officer/ Clinic Assistant Salary $2,500 - $3,000 a month Job type Full-time (5.5days/week) Job Scope Clinical and administrative duties including phone enquiries, registration, patient appointment scheduling, booking of referrals/ investigations, billing and insurance claims. Perform basic...

  • Emergency and Critical Care Specialist

    2 weeks ago

    Singapore BEECROFT ANIMAL SPECIALIST SERVICES PTE. LTD. Full time $120,000 - $240,000 per year

    Job Description:Attend ECC and general hospital inpatient rounds as required during shift timings- actively contribute to case discussion to improve the standard of care provided to patients from all departments.Establish and recommend best practice diagnostics and treatment plans for patients in ICU and wards that are under ECC team's careClear and...

  • Assistant Director- Solutions Specialist

    1 week ago

    Singapore Moody's Investors Service Full time

    Overview At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how...

  • Assistant Director- Solutions Specialist

    20 hours ago

    Singapore Moody's Investors Service Full time

    Overview At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the...

  • Patient Service Officer

    2 weeks ago

    Singapore STARMED SPECIALIST CENTRE PTE. LTD. Full time

    **StarMed** is a one-stop day-surgery and multi-disciplinary medical center that offers quality day surgeries and diagnostic services at competitive private sector prices. We are now looking for a Patient Service Officer to be part of the team. - Perform registration: key in patients’ data and register in the system. - Generate bill estimation form. -...

  • Senior Legal Specialist

    1 week ago

    Singapore Public Service Division Full time

    Overview At IRAS, we partner you to deliver quality tax services and foster a competitive tax environment for our nation's social and economic growth. As a Senior Legal Specialist, you are a talented legal professional with an analytical mind and have sight on acquiring practical tax knowledge and specialising in tax law. At IRAS, we offer you the space to...