Senior Manager, Learning Quality

1 week ago


Singapore Certis Full time

Senior Manager, Learning Quality & Systems (2-Year Contract)The Senior Manager, Learning Quality & Systems plays a critical role in driving excellence in learning operations, systems, and governance. This role leads a team to ensure high standards of performance, oversees registrar and learning system functions, and leverages data-driven insights to strengthen learning effectiveness. By ensuring robust governance, quality assurance, and operational efficiency, the incumbent contributes to building a future-ready workforce and delivering impactful learning experiences across the organization. What You'll Do: Lead and Manage Operations –Oversee the registrar function, facilities and a high-performing team to ensure smooth operations, compliance, and a safe learning environment. Drive Learning Systems Excellence –Manage the Learning Management System (LMS), resolve system issues, and ensure effective rollout, assignment and tracking of core programmes. Strengthen Governance & Quality –Establish and reinforce learning policies, conduct ISO 9001:2015 audits and support external audits to uphold quality standards. Leverage Data & Analytics –Conduct learning analytics, consolidate programme reports and propose targeted interventions to enhance learning effectiveness. Engage Stakeholders & Councils –Partner with key stakeholders, manage the Certis Corporate University (CCU)Advisory Council and Associate Faculty, and provide strategic and administrative support to ensure alignment and relevance. What You’ll Bring: Educational Background –Degree in any discipline; WSQ Advanced Certificate in Learning and Performance (ACLP) is an advantage. Leadership Experience –Proven track record in a leadership/management role, with the ability to guide teams and drive operational excellence. Learning Systems & Analytics –Experience in managing learning systems or ed-tech tools, coupled with strong skills in data analytics to inform decision-making. Sector Knowledge –Familiarity with Singapore’s adult education sector and/or workplace safety management will be a plus. Core Competencies –Strong communication, stakeholder management, and problem-solving skills; adaptable, collaborative, and able to deliver under pressure. #J-18808-Ljbffr



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