Head of Admissions

1 day ago

Singapore One World International School Singapore Full time

Responsibilities Execute sales goals for the region, Forecast Annual, Quarterly and monthly student enrolment goals along with the Admissions Team Develop admissions strategies through information analysis and recommendations; establish functional objectives in line with organizational objectives Ensure student enrolment in the school - constantly strive to learn and adopt relevant best practices to improve parent engagement and experience so that the school’s enrolment goals are achieved. Meet the monthly admission target by managing end to end marketing and sales strategy across the defined territory in accordance with the Budgeted numbers. Ensure all relevant details are updated on the CRM for reference and review. Plan regular training and knowledge enhancement sessions of the team on the use of various sales tools and counselling techniques. Motivate, inspire, train and support the team for achieving the predetermined targets of student admissions. Facilitate new parents with Admissions process Design, develop and constantly improve the customer interfaces related to the admissions procedure, practice, counselling techniques and service standards Administer students’ admission, student visas, policies and procedures, rules and regulations, in compliance with Ministry of Education and academic progression requirements Maintain and update new, existing and graduating students database, progression pathways and alumni database whilst liaising with internal processing staff Develop and monitor statistical reports to enhance recruitment strategies, yield management, forecasting and operational efficiency Liaison with the Principal to monitor and control student withdrawals. Sales and Marketing Develop ideas on increasing enrolment numbers Plan and implement marketing activities to agreed budgets, admissions targets. Conduct market research, competitor surveys and customer surveys Be aware of market trends and reports shifts in marketplace to Management Identify new channels to reach target Attend corporate visits and present to Management on new market development Communications Manage the school website, newsletter, brochures and written communication to parents and students Event Management Assist in organising various school activities and programs, including orientation, parent-and-teachers events, open house, extra-curricular activities, school and public fair Represent GIIS in various open house events, seminars, conferences, workshops etc. and build a network in the education space. People Interaction Attend to walk-ins, phone calls and emails admission enquiries professionally. Establish good relationships with new parents and potential parents Others Formulate monthly admission targets Project quarterly admissions accurately Strong knowledge of the education industry and capability to build a robust sales strategy. Able to multitask in a fast-paced environment & able to prioritize responsibilities. Must be able to make a high level of influence, and have the ability to manage change. Job Requirements Minimum Qualifications Master Degree from a reputable institute. Experience 8-10 years of experience in Admissions management with a school or in similar customer facing roles Should have experience in managing hands-on customer-facing team Held leadership positions in the previous roles in the education industry for at least 3 years #J-18808-Ljbffr

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